Lacrosse Fanatic Reviews | Read Customer Reviews of lacrossefanatic.com

Lacrosse FanaticReviews of lacrossefanatic.com

4.8546 reviews
Equipment & Associations
9500 Micron Ave., Suite 122, Sacramento, California

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Lacrosse Fanatic

About Lacrosse Fanatic

Welcome to Lacrosse Fanatic! We’re a family-owned business providing athletes with the highest quality lacrosse equipment available online. Whether you’re just beginning with this fantastic sport or play professionally, we have the gear and apparel you need to play your best. Our team is comprised of former high school, travel team, college, and professional lacrosse players and coaches. So, you can rest assured that we know what we’re talking about and will provide detailed and customized services for our customers.Explore our online lacrosse store, or visit us in person at our location in Sacramento, California. We hope to be your go-to shop for all your lacrosse equipment needs and look forward to helping you find what you’re looking for.

Lacrosse Fanatic (lacrossefanatic.com) has 546 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: lacrossefanatic.com
Website: lacrossefanatic.com
Category: Equipment & Associations
Location: Sacramento, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lacrosse Fanatic reviews

546 approved reviews, newest moderated first

Will B.
Jan 18, 2023
Wonderful company!!!
Wonderful company!!!
Response from Lacrosse FanaticJan 19, 2023
Will, Thank you for your business. Please let us know if we can help with any future lacrosse equipment needs.
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Patrick S.
Jan 18, 2023
Fast communication
Fast communication. An item was out of stock and they immediately contacted me and made a substitution. Thanks for you help.
Response from Lacrosse FanaticJan 19, 2023
Patrick, Thank you for shopping with us. We're terribly sorry we had an inventory issue with an item on your order. We're still struggling with some supply chain issues post Covid. But its good to hear that our team reached right out to you and offered an acceptable replacement. We hope you'll give us another shot in the future.
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Charles C.
Jan 18, 2023
Both excellent and quick service
After ordering the lacrosse item that I needed, I was notified the next day that it had been sent. Also, I needed to change part of an order and my call was answered immediately and the change was quickly made. Obviously, this family operated company is responsive and provides excellent service.
Response from Lacrosse FanaticJan 19, 2023
Charles, Thank you for your business. We're glad that we were able to make the change you requested to your order and get it sent out right away. Please keep us in mind the next time you need lacrosse equipment. Thanks again.
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Jeff A.
Jan 17, 2023
Once again the staff was very helpful…
Once again the staff was very helpful in picking out a stick for my daughter. No pressure and they made sure we tried everything so we were happy with our selection
Response from Lacrosse FanaticJan 17, 2023
Jeff, Thank you for shopping with us. We are thrilled that we were able to help your daughter pick out the perfect new stick. We never upsell or push one item over another. We simply educate families, making sure they know what their options are so that they can make the right choice for their budgets and their players. Thanks again.
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Jessica H.
Jan 17, 2023
Personal touch that can’t be matched
When we wanted to purchase a new lacrosse stick for our daughter for Christmas, we checked a couple of larger chain stores first. They were going to charge $65 in shipping and taxes. Lacrosse Fanatic’s price for the stick did not come with additional shipping or fees. Not only that, but I was able to call the store and request that they hold onto the stick for a week before shipping so that it would arrive when we were back home from vacation. The personal touch from a smaller operation has earned my future loyalty and business!
Response from Lacrosse FanaticJan 17, 2023
Jessica, Thank you for your business. We are so glad we were able to manage your order so that it arrived when you wanted it to. We hope your daughter loves her new stick. Please let us know the next time you need any lacrosse equipment and we'll be glad to help. Thanks again.
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Blaine S.
Jan 15, 2023
I ordered Epoch kidney pads and you…
I ordered Epoch kidney pads and you sent me bicep pads
Response from Lacrosse FanaticJan 19, 2023
Blaine, We have to admit that we are quite confused by this review. Your order was nearly two years ago and according to our records there was no communication from you back in March of 2021 when you received your package. We are terribly sorry that a mistake was made, we strive for perfection on every order but accidents do rarely happen. Had you contacted us way back then, we would have gladly sent out the correct item and taken the other back at no cost to you. But it seems a little unreasonable that you blast us with a 1 star review for something that happened 22 months ago after seemingly not making any effort to let us fix the issue at that time.
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Carson Valley Youth L.
Jan 11, 2023
Lax Custom Sticks
Knowledgeable Staff Great Inventory Quick and Affordable Shipping Product n Service a PLUS
Response from Lacrosse FanaticJan 11, 2023
Thank you for choosing to shop with us. We appreciate your business. We're so pleased that you felt our service was A+/5 Star. That's what we strive for with every transaction. Please let us know if there's anything else we can help with in the future. Thanks again.
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Jazmin
Jan 7, 2023
I never received my item
I never received my item. I’ve reached out to them numerous times and I can’t get a call back or an email regarding my order that I placed over a month ago. No refund no cancellation nothing! This company has provided horrible customer service
Response from Lacrosse FanaticJan 8, 2023
Jazmin, I'm sorry, but this is not a fair review. You placed 13 separate orders for the same product, a black STX Sidewinder Backpack. Over half were made on the same date. They were purchased using multiple payment methods and payment plans. And were ALL going to different names and addresses across the country. We sent the first few orders and then quickly realized the trend and called you as this was flagged in our internal system as FRAUD. We wanted to make sure that your credit cards were not compromised. You didn't respond for a week or so and then called and left a very heated voicemail for us after hours. Our staff released all but two of those orders the next day per your request. We also called you back that day and let you know that two of the items had now been backordered. We let you know that these would be sent out in early January when our next delivery from STX was due to arrive. You never responded until now. We just canceled and refunded both of your backorders. This order seemed like some sort of drop ship scam. We tried to be cautious and courteous to you and to keep you informed as it seemed like someone stole your identity But in the end we are sorry that we missed your expectations. We wish you all the best with your future orders and hope that you have better luck with your next company.
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