LabReviews of labcorp.com

They sent my blood out of state so my insurance wouldn't pay for it. Went back and forth over 2 weeks and the insurance company told Labcorp how to resubmit it so it would be paid. Labcorp refused! My insurance eventually felt bad for me and pushed it through. Labcorp could not explain why my blood was sent out of state. The representatives at Labcorp that I talked to were very unhelpful and treated me like I was trying to pull one over on them. Avoid them if at all possible!

My Mom had her blood drawn at LabCorp branch in Garden Grove California at Doctors order. Its been nearly 4 weeks now and we still haven't gotten the results! I have sent an email to customer service at their website 2 weeks ago and no reply yet. Horrible.

I didn't like the attitude of the receptionist neither in person nor on the phone in Goffle Rd, Ridgewood lab in NJ, she does not seem to be helpful and her customer service and hospitality is zero.

Labcorp lady at the site where I’m working In Hammond Louisiana Is extremely rude not only with coworkers but also with the patients.

Get ready to deal with crabby staff. These poor folks would probably be working somewhere else if they could. If McDonald’s were a lab, this would be it. If you absolutely must go here, try to keep a sense of humor and crack a lot of jokes so you can see the the looks on their stone faces.

I arrived at LabCorps Lacey, WA at 11:54 for a new Employment Drug Screen. After walking in the door, the employee that greeted me asked if I was there for a blood draw. I responded and said, "No Ma'am, a urine drug screen. She stated that I would need to return at 14:00, and my employer should have told me that, that they are closed from 11:45-14:00." I looked at my watch, and it was 11:54. I responded and stated, "the order confirmation stated you are open for lunch." This is an inconvenience. As a business, your time is important, just as mine is as a patient. I strategically planned and scheduled this time, to facilitate my other appointments for the day. If I had know, from your Confirmation Order form, that you were closed, I would have planned accordingly. We as business owners, forget at times, if it wasn't for our customers and clients, we would not have a business. Allowing a customer to walk out (9) from a non-posted cutoff time, is not good practice. As well, the lack of professionalism from the employee, definitely will not recall my return to this organization. Anthony White

If i could give LABCORP a "0" i would because i believe a 1 is too high for the service they provide. I am a director of nursing and they have consistently made "errors" on the way they handle blood samples. When you take samples to stat lab they consistently forget to spin the samples or follow the procedures needed for some specimens. Calling them does not make any difference because they always say it was the nurses fault. So i started taking some blood samples myself to labcorp to find out if the nurses or lab corp personnel were at fault. Found out that lab corp was at fault. Needles to say we are going to use another lab that understands the importance of providing quality care and accurate and timely results. They do not seem to understand that the patients well being is important.

Pathetic. These people don't care to give real service. They don't pick up the phone, local or corporate, time after time. They don't do their job. It's horrid people have to deal with them. They lie. They don't follow through. They drop calls or throw them back into the call system. They suck.