labaskets.comLos Angeles Baskets is an e-commerce gift basket company offering carefully designed baskets are put together by expert designers and curators, with seemingly endless gifting options to help you find your perfect basket. Our mission is simple: supply the community with exceptional gift baskets for every holiday and special occasion, year-round! The perfect gift basket is always just a few clicks away!
labaskets.com (labaskets.com) has 59 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Tom P.
The basket arrived with a broken jar of olive spread that was all over the entire contents of the basket. It was obviously a gift and the recipient had to clean the whole thing. For a $170 basket, all they were willing to do was refund the cost of the $9 jar of olive spread.
Stephanie W.
If I could leave fewer stars, I would. These baskets are awful. None of the products in the image I chose were sent. Reason they gave was 'substitution'....what for EVERY item? Cheap chocolate which was clearly out of date, but which they said was a 'bloom'! Cheese spread rather than actual cheese. No crackers. Hummus which was spilling out of the jar. Absolutely awful products and company. Overpriced too.
Cynthia P.
I should have read all these other reviews before I bought a birthday gift basket. Everything everyone else said happened to me. No greeting card included. None of the original products were included. Instead of gourmet chocolate was replaced with a fricking 3 Musketeer’s bar. Do not ever use this place. They are a rip off and I wasted $150.
Marci
I wish I have read all the reviews before ordering a gift basket for my husband on Fathers Day. Every single item in that box was not what I ordered. I paid more to upgrade the basic basket and they sent whatever they wanted... I don't think they even take the time to read their customers orders or comments. Don't waste your time and money. Customer service is awful. First they asked me to send pictures of the wrong items, and the whole box, which I did for NOTHING! Next email was explaining that I agreed that there could be changes and they are not going to give any refund.
Sean K.
Complete scam. DO NOT use this service.
Alex A.
The absolute worst. Literally every single thing in my $300 basket was not accurate. THE NOTE WASN'T EVEN INCLUDED. The most basic and most important element of a gift basket. Their responses to my carefully crafted emails gentling requesting a refund, were rude and immediately shutting me down. Their policy allows them to send whatever they want. Total BS. They totally f their customers and do not care one bit about it.
Paul R.
CROOKS. They will take your money and NOT deliver what you order and expect. Either there will be no delivery or it will be so bad you will be embarrassed to have sent it as a gift. Nice website, that in no way represents what they really do.
Joyce L.
I ordered a gift basket for a patient. I never received a confirmation for the order yet my credit card was charged. The basket was never delivered. I contacted the company and they kept reassuring me it was. They gave me a tracking # and said to contact tracking company - not their issue anymore. 2 days later still no basket. The tracking company said it would take a couple of days to research. Reviewed hospital surveillance cameras for the period of time it was supposed to be delivered showed nothing had been delivered in the stated time frame. It would seem to me this company should go after the tracking company on my behalf.
