labaskets.comLos Angeles Baskets is an e-commerce gift basket company offering carefully designed baskets are put together by expert designers and curators, with seemingly endless gifting options to help you find your perfect basket. Our mission is simple: supply the community with exceptional gift baskets for every holiday and special occasion, year-round! The perfect gift basket is always just a few clicks away!
labaskets.com (labaskets.com) has 59 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing59 approved reviews, newest moderated first
Paige O.
Basket arrived with cheap alternatives to what was described in the basket description. The package was also cable tied together, a very displeasing appearance. The only good thing was that it did arrive with same day delivery.
Zee
I ordered their product with the promise that it would be delivered same day if ordered by a certain time. A time I confirmed I met. After paying them and expecting them to hold their end of the agreement I received a tracking information that stated it would be Delivered tomorrow. After multiple efforts to speak to a human, was prompted to leave voice-mail multiple times & never received a call back, I finally get to a line that's prompts me that I'm next In line to speak to a representative. I waiting an hour and a half before finally hanging up as no one ever came to the phone. I sent an email to a customer service representative I had spoken to prior named Naima who responded the next day not the day I contacted and their product was supposed to be delivered. Stating that it would be Delivered that day , the day after was promised, I requested a cancellation and a refund because at this point there was no point in their services. I was informed I could not recieve a refund nor cancel. I respond with the fact that they did not hold up their end of the deal and I deserved at least a partial refund given the serious inconvenience due to their false advertising. Her response was to not respond at all. No efforts made what so ever to feel as though they had an remorse for taking my money and basically throwing it away as the person it was intended for was no longer at that location. So someone there got a basket definitely not the person I paid to recieve it. Which is infuriating. So due to this horrible experience and honestly the most insane waste of money I would never ever recommend this company to anyone and will consider reporting them to the BBB for ignoring my attempts to find a solution to the inconvenience. Must say do appreciate the opportunity for the review and will make sure to post it on Google as well.
Lynn
Ordered beer and cheese hamper as a gift. Contents not as described. Received cheap alternatives including processed cheese and a tin of tomatoes! Will not use again.
