Sarah Chingwena @Keller Williams Greenville UpstateReviews of kw.com

PLEASE READ!! Do not work with Keller Williams/RPM!!! We hired RPM Home Advisors (Keller Williams Midtown Atlanta) to represent us as buyers. As the direct result of an error made by their agent, we ended up spending 18k in repairs shortly after the sale. Essentially, the agent acted on her own behalf without our consent. We approached one of the partners at RPM to explain the situation; he agreed that the agent was at fault and said that he would follow up with his team to try to provide some additional training. When I asked about filing an E&O insurance claim he said “that is above my pay grade”, but put me in contact with someone else. We filed a legitimate claim which included supporting documentation- emails, texts, expert reports and receipts. Our claim was ultimately denied (months later)specifically because they said that there was an email chain provided by the agent that showed I was not only aware of the error in question, but that I authorized the agent to proceed anyway. The problem is, that email chain DOES NOT EXIST. I have repeatedly asked all parties for a copy of the email and they have refused, saying that they are not obligated to prove their case to me. You would think if there was an email to prove their side, they would gladly hand it over. I am shocked at how we have been treated by this agency. When we entered into this arrangement, I was not expecting lies, deceit, fraud or incompetence. I really hope this never happens to anyone else so please take my advice to heart.

If I could give this company 0 stars I would. Never available, never helpful, never call you back. They're honestly a shambles of a company.

Received a hand written letter in all caps with poor grammar from a Thomas Elrod, who works as a realtor for this company. The letter asks me if I am willing to sell my house to one of his clients. Very unprofessional and amateurish. It's like a fourth grader wrote the letter. Your better off seeking help selling your house from a McDonald's burger flipper.

Never let this company sell your house phone call after phone call, emails never returned one call and I’m trying to buy someone’s house , all I wanted was the home report so give this agent a wide berth .

Nous avons acheté un appartement à Nantes par le biais de M. Makana de l'agence KW Atlantique. Très professionnel lors des visites et pour l'achat, M. Makana à malheureusement perdu un jeu de clés, ce qui nous a forcé à faire des duplicatas et changer la serrure de l’appartement. Cela peut arriver, mais nous sommes très déçus de la suite des événements. Cela fait maintenant 8 mois que M. Makana ne réponds pas à nos appels, emails ou courriers pour le remboursement des frais de plus de 600€ que nous avons dû avancer.

This company is a complete scam and are working extra hard to take advantage of people right now. I received a cold call and was given an incredibly offensive low offer on my house and I said I wasn't interested in working with their company. I was then contacted by someone a few weeks later who assured me he was working for himself and not any company. He stated he himself was a private investor working for himself. After agreeing to let him look at my house it turned out he was working for Keller Williams. Not only did they offer me the complete scam of an offer the original person offered me, but when I turned it down they then tried to scam me into using their company as a real estate agent and taking a huge loss on my house. If you're an "agent" working for this company -- get a real job. Hopefully no one uses this company for anything. If you are desperate to give your house away, pick up the phone and find someone to donate it to instead of dealing with these people.

Reute was the realtor I used for my first home purchase (August 2021) and I wish I had known more before taking that first step. My wife and I used an inspection company she recommended for our first 3 inspections and he was amazing. He found every flaw possible and stopped us from purchasing some homes with hidden issues. Unfortunately he wasn’t available for the home we ended up purchasing so we used her “2nd best” inspection company due to it being a last second purchase. To begin with our master bathroom flooded into our kitchen 1 month after purchase. Next we had to replace the roof due to massive leaks the inspector “missed” despite them being at the opening to the attic and were found by 2 other inspectors within a matter of minutes of starting the inspection. The fence had to be replaced since it was toppled over in a slight storm despite it passing inspection. The day before Thanksgiving this year we had a water leak and I was unable to turn off the water due to the main shutoff valves being inoperable. Now the mold remediation company has found black mold so we’re without a house during the holiday season and into the new year. There were more issues found that we have to rectify prior to selling this house because of an F rated inspection. As a veteran I believe in taking pride in everything you do and if there’s issues you fix them if you created them. Unfortunately the standard for taking care of your clients is so low I will never buy another home after this. Financially my wife and I may not be able to since this has drained us completely just trying to make it a livable house...... There’s been minimal effort to assist us with the exception of sending a small list of people we can now pay to fix all the issues the inspector missed. We’ve asked for information on the inspector but she’s “been unable to get any info” to this day. This is not a company I would recommend now that I’m on the verge of a total loss.

I wish I could then zero stars. They run an unethical firm. I will never recommend anyone to these sleeze balls. All the care about is fattening thier pockets. They aren’t on the buyers side. Scumbags work here