Sarah Chingwena @Keller Williams Greenville UpstateReviews of kw.com

we had an awful experience with keller williams in anderson sc We listed our home with a local agent with kw. While an agent was showing our home a diamond waterfall cluster ring that I had bought for my wife, a gold ring with a ameythest stone and a gold bracelet were stolen, also I had 300.00 in gold coins that I had in a can stolen . I reported this to my agent with kw and he contacted his broker after I filed a police report, the agent had me contact his broker who was out of greenville sc who was Tim Elder . The broker became irate over the phone and he said he was on the board of realtors . and that in 60 years that had never happened to his company. He then screamed at me on the phone I am not responsible for your loss of jewelry during a showing of your house. This jewelry is sentimental to my wife I bought it in 2005 for her . We are retired pastors and I am an amputee in a wheelchair. We are very upset the way their broker talked with us and didnt even try to help us with this, he said sue me take me to court I'm not worried about your stuff. we had heard that kw was a professional company that is why we chose them. I have filed a complaint to the BBB as well. I would warn anyone against choosing this company in anderson SC. I have stopped just short of retaining an attorney. My next move will be to file a complaint with the board of realtors of SC. I just talked with someone today on the board of realtors and he informed me their insurance should have paid for our loss. But their broker Tim Elder in greenville told me he had a lot of pull and power and dared me to take him to court. I have never in my 65 years of life been treated like this by an agent or broker. And have never been talked to like this man talked to me, he had no compassion about our loss of jewelry or coins.I would like to resolve this issue but no one from kw has contacted me. Anderson SC is a small town and to conduct business like this with a man in a wheelchair while we allowed them to show our house and trust them that while they were showing our house things would be safe.This is not going to help kw one bit. what we feel has happened is kw has gotten so big powerful and rich they have lost the value of their customers. this is not over yet. I want an apology from the broker and our loss to be recompensated. sincerely pastor John

To whom it concerns,We are sharing this nightmare experience with whomever care to listen.First week of January 2023 we had one of the most horrific experiences of our lives with this entity Keller Williams Realty.Our agent contacted the personnel there in reference to a rental property that was available for rent,the agents/brokers there are extremely unprofessional individuals anyone could ever encounter.Again our experience. The incorrect paperwork/forms for the rental was forwarded to our agent a minimal of three(3) separate times,when our agent contacted the agents there at Keller Williams Realty for further instructions: via email and followed up by a phone call it was ignored for (72)hours then an email was sent from Keller Williams Realty stating DO not call me DO not text me period.So our agent advised us to go there so,we could speak to them directly.We get there with our agent walk into Keller Williams Realty to be greeted by a front desk person screaming for entirety of our visit.Then we asked to speak with the person who asked Not to be contacted because,that was the individual who was in communication with so we thought.They came over to us gave our agent some more incorrect paperwork,then sent an email with light yellow background with white font that was not legible to read let alone fill out speaking to us with a very demeaning tone.We attempted several times no less than 5 to ask questions and was immediately shonned and cut off mid sentence.The Keller Williams agents/brokers rudely says to us I have to go,I have to go,I have to go,at least 7 to 8 times in a row and left us without any solution.We were shocked that a company that has been around for decades could have such a horrible,non-caring,nonsupportive,dismissive, rude,unprofessional.SPEECHLESS! We would not nor could not recommend anyone who could allow agents/brokers to speak to anyone let alone another agent in the same field we thought with the same goals.The result was they? Keller Williams Realty never returned to assist us in any way,there were no apologies,we left with a very sour taste in our mouths and,suggest if you want to talk to professionals and get help DO not go to Keller Williams Realty for a rental nor for the purchase of property of any kind-Again our experience. Thank you.We are real people...

The neighbouring property has advertised their house with this unprofessional company. The photo of the house next door shows my double garage, drive and gates as part of the property for sale. I have telephoned and emailed and now 4 days later they have still not removed it. Not even a reply to my emails or phone call. When and if I sell my property this is one company I will stay far far away from!!!

Approche très pro de l'investissement immobilier. Conseils précieux. A recommander pour tous ceux qui de posent des questions

Des tarifs prohibitifs sous prétexte de forfaits incluant des prestations dites d’exception… avec des mandats basés sur un prix d’évaluation et non le prix final …. Des méthodes bien rodées avec des promesses orales non tenues (réduction sur déménagement, réduction pour 2 eme transaction chez eux .. engagement de contact avec l’étude notariale…. ) et une maitrise hors pair des techniques du net leur permettant de s’auto attribuer des scores de satisfaction dépassant les plafonds : 5 étoiles pas moins …., tout le monde est satisfait : clients et collaborateurs… !! Une récente expérience (nov 2022) avec KW Océan m’a permis de regler des frais dit de négociation excessifs (sans negociation possible) avec en plus une sur taxation des frais notariés liés à leur « astuce » de frais réglés par le vendeur, ce qui est faux, puisque c’est bel et bien l’acheteur qui régle cela et avec un surcoût.. !! A fuir Conserver le reflexes des agences classiques ou des études notariales qui au moins sauront vous conseiller. Des beaux parleurs qui sous l’alibi de la satisfaction du client, ne visent que leur courbe de croissance avec rapidité et profit éhonté. Ils n’hésitent même pas à mettre sous leur étiquette des terrains communaux, pour lesquels ils n ont pas de mandat , il faut ratisser large…, figurer en première page sur les sites, accrocher le plus possible , le premier venu, et faire signer très vite Habiles dans leur process essentiellement gestionnaire, ils se couvrent par des contrats abusifs bien ficelés. Restons classiques fuyons ces mandataires home made.. aux méthodes bien éloignées des nôtres qui d’ailleurs interpellent pour le moins, nos notaires !!

I tried this realtor despite the other poor real estate reviews as they were the only one available to help me find a vacation home. All I can say is, NEVER AGAIN!!!! It was not stress free, the buying process was made so complicated with them insulting the home owners of the home that I really wanted to buy. They have all the qualities of an evil dictator and I have no idea why they even have a real estate license when they clearly don't like people, let alone houses. Valuable advice would be to STAY CLEAR, the entire process will be giving me nightmares for years.Steer clear of Stacey Johnson, she didn’t not listen to what I was trying to convey to her, constantly checking her phone probably Facebook, leaving pled like she needed to be somewhere else and had the fakest laugh and even her smile was forced, worst experience of my life! NEVER AGAIN I can’t say it enough !

BEWARE!!!! If I could give less than one star, I would. This organization should have been working for me, but was not!!!! If purchasing a house, get your own realtor. I lost my escrow fee of $2500 because I didn't extend my probationary period out two more days, even though the realtor was supposedly working for me and didn't advise me of this. Also, purchasing the new home was contingent on selling my current home. Do not believe a word from them. Get your own realtor that works for you and do your homework. I was overseas trying to sell/purchase a new home and they took advantage of me. Do not let them do that to you. They will lie, cheat and steal in order to get your money and then turn your back on you. Also, insurance!!!! Don't believe what is written in their review of a home you are looking for. It might say $150 a month, but in reality, it is $750 a month. All a scam. Be weary and watchful. Find someone you trust. Definitely not them. After 34 years in the military, I thought I had seen it all. However, they took my money and didn't blink an eye. I WILL NEVER DO BUSINESS WITH THIS ORGANIZATION AGAIN!!!!

Don’t want to even give a 1 star Worst company ever especially Ryan Riddell Never calls you back Does Not take offer to the seller Lies & caught in lies! Yells at you when he’s caught in his lies. This is sad when you are trying to buy a home they would do this to anyone!