DH
Great Customer Service!
I recently got a hoodie, the design is really cute but the quality is not the best. It feels and looks polyester and the print on design is easy to come off after a couple washes. Plus the lint balls are becoming more and more! However, Kuru Store reached out and quickly resolved the issue. They offered a refund or a new hoodie to fix my problem. They are an excellent company with absolutely great costumer service. I highly recommend this company!
Response from Kuru StoreSep 15, 2025
Hi DH, Thank you for your honest feedback. We’re glad you liked the design, but we’re truly sorry to hear the quality didn’t meet your expectations. This isn’t the experience we want for our customers. If you could please reach out to us at [email protected] , we’d love to look into this further and make things right for you. Your feedback also helps us work with our suppliers to improve the quality of future products. We really appreciate you giving us a try 💙 Best, Kuru Store



