KTS Pooled Trust Reviews | Read Customer Reviews of ktstrust.org

KTS Pooled TrustReviews of ktstrust.org

4.9206 reviews
Physical Aids
3011 Ave K, Brooklyn, New York

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KTS Pooled Trust

About KTS Pooled Trust

KTS Pooled Trust is New York's highest-rated and fastest Medicaid spend-down Pooled Income Trust, serving elderly and disabled individuals since 2012. We help individuals with incomes exceeding Medicaid limits qualify for Community Medicaid home care, allowing them to stay in their own homes and avoid nursing homes.With over 12,000 clients served and more than 500,000 bills paid on time, KTS has established a proven track record of reliability and excellence. We're trusted by 300+ professional referral sources, including elder law attorneys, Medicaid planners, and managed long-term care providers.Our streamlined process offers 1-hour joinder approval and same-day electronic bill payments. Members can pay essential expenses, including rent, utilities, groceries, medical costs, transportation, phone, internet, and more, through our dedicated mobile app and secure document portal.KTS provides automated recurring payments, so you never miss your monthly Medicaid spend-down requirement. We even accept bill submissions for up to 90 days after death, ensuring peace of mind for families.Call KTS today for a free, confidential consultation and discover why we're New York's #1 rated Pooled Trust.

KTS Pooled Trust (ktstrust.org) has 206 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: ktstrust.org
Website: ktstrust.org
Category: Physical Aids
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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KTS Pooled Trust reviews

206 approved reviews, newest moderated first

ADELE G.
Jul 20, 2026
I trust KTS.
I trust KTS.
Response from KTS Pooled TrustAug 11, 2026
Adele, those four words mean everything to us. Trust is the foundation of what we do at KTS Pooled Trust, and earning yours is our greatest accomplishment. Thank you.
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ALiza Z.
Jul 19, 2026
KTS has been managing my Mother’s…
KTS has been managing my Mother’s pooled trust for more than 4 years and we could not be happier. They already ready to answer our questions.
Response from KTS Pooled TrustAug 11, 2026
Aliza, thank you! More than four years of managing your mother's Medicaid pooled income trust and keeping your family happy is exactly the long term relationship we strive for at KTS Pooled Trust. We're always ready to answer your questions, anytime.
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SIMON E.
Jul 17, 2026
VERY FRIENDLY & PLEASANT
VERY FRIENDLY & PLEASANT
Response from KTS Pooled TrustAug 11, 2026
Simon, thank you! Friendly and pleasant service is what every KTS Pooled Trust member deserves. We appreciate you sharing that.
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Manuel S.
Jul 16, 2026
very proactive excellent customer…
very proactive excellent customer service quick to answer your questions
Response from KTS Pooled TrustAug 11, 2026
Manuel, thank you! Proactive, excellent customer service with quick answers is the standard we hold ourselves to at KTS Pooled Trust. We're glad that's been your experience with your Medicaid pooled income trust.
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Vasel P.
Jul 16, 2026
Best team!!
Best team! They are so attentive and helpful and make the bill pay process seamless.
Response from KTS Pooled TrustAug 11, 2026
Vasel, thank you! Making the bill pay process seamless with an attentive, helpful team is exactly what KTS Pooled Trust aims for with every Medicaid pooled income trust we manage. Best team compliments go right back to members like you.
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Meena
Jul 16, 2026
We were in dire straights when my…
We were in dire straights when my mother suddenly had a heart attack and our world changed drastically. I was mentally outstretched, distrustful, and so confused. KTS was incredibly helpful and has proven themselves trustworthy to us over these past few years. They have so much patience and are extremely professional. I also think their administrative fees are quite reasonable compared to other pooled trust companies. If I haven’t expressed my gratitude, KTS please know that my mother and I am extremely thankful.
Response from KTS Pooled TrustAug 11, 2026
Meena, thank you for sharing something so personal. Your mother's sudden heart attack turned your world upside down, and earning your trust during a time when you were stretched thin, distrustful, and confused is something we hold very close at KTS Pooled Trust. Patience, professionalism, and reasonable administrative fees for our pooled income trust services are commitments we make to every family. Please know that your gratitude is felt and deeply appreciated. We're here for you and your mother always.
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A D.
Jul 13, 2026
They have been doing a great job at a…
They have been doing a great job at a fair price. Very responsive when help is needed.
Response from KTS Pooled TrustJul 14, 2026
Thank you so much for this! We know that when families come to us for a Medicaid pooled income trust, fair pricing and responsive service matter more than anything. It means a lot to know you feel taken care of, and our KTS Pooled Trust team is always just a call or email away whenever you need help.
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customer E.
Jul 12, 2026
The bills are paid
The bills are paid, and everything is taken care of. Very easy to deal with them.
Response from KTS Pooled TrustJul 13, 2026
Simple, reliable, and easy to work with. That's what Medicaid pooled income trust management should feel like, and we're glad that's been your experience at KTS Pooled Trust, Eli. Thank you for sharing that.
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