KTS Pooled Trust Reviews | Read Customer Reviews of ktstrust.org

KTS Pooled TrustReviews of ktstrust.org

4.9206 reviews
Physical Aids
3011 Ave K, Brooklyn, New York

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KTS Pooled Trust

About KTS Pooled Trust

KTS Pooled Trust is New York's highest-rated and fastest Medicaid spend-down Pooled Income Trust, serving elderly and disabled individuals since 2012. We help individuals with incomes exceeding Medicaid limits qualify for Community Medicaid home care, allowing them to stay in their own homes and avoid nursing homes.With over 12,000 clients served and more than 500,000 bills paid on time, KTS has established a proven track record of reliability and excellence. We're trusted by 300+ professional referral sources, including elder law attorneys, Medicaid planners, and managed long-term care providers.Our streamlined process offers 1-hour joinder approval and same-day electronic bill payments. Members can pay essential expenses, including rent, utilities, groceries, medical costs, transportation, phone, internet, and more, through our dedicated mobile app and secure document portal.KTS provides automated recurring payments, so you never miss your monthly Medicaid spend-down requirement. We even accept bill submissions for up to 90 days after death, ensuring peace of mind for families.Call KTS today for a free, confidential consultation and discover why we're New York's #1 rated Pooled Trust.

KTS Pooled Trust (ktstrust.org) has 206 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: ktstrust.org
Website: ktstrust.org
Category: Physical Aids
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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KTS Pooled Trust reviews

206 approved reviews, newest moderated first

JustAnswer C.
Sep 29, 2026
KTS review
KTS has been very helpful to our family. They are easy to contact, helpful to talk to, and pay the bills on time. I am happy to recommend them highly.
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Dylan S.
Sep 28, 2026
KTS has been great
KTS has been great! The staff is super-helpful.
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Rich
Sep 27, 2026
KTS is my steering wheel.
Since February 2026, I have been taking care of my parents financial obligations through KTS. The staff at KTS are incredibly knowledgeable, kind, helpful, empathetic, and understanding. This experience with my parents has left me quite anxious, nervous, and in need of appropriate guidance. The staff at KTS has been nothing but professional and courteous to providing me with the guidance I needed in order to make this process as smooth as possible.
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Patrick
Sep 24, 2026
Trustworthy and Reliable
A very professional organization that is reliable and always available to communicate with our team.
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Anna N.
Sep 20, 2026
KTS Pooled Trust made it easier to take…
KTS Pooled Trust made it easier to take care of mom because they take care of the recurring bills. I had so many questions and they took the time to explain everything to me.
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customer
Sep 10, 2026
The staff is so supportive
The staff is so supportive, professional and caring. I had tons of questions and they were always available to clarify and provide me with information I needed. They helped me set up the account for my parents and walked me through the site.
Response from KTS Pooled TrustSep 10, 2026
Thank you so much for this! Setting up a Medicaid pooled income trust for your parents comes with a lot of questions, and walking you through everything, including the website, is exactly what our team at KTS Pooled Trust is here for. Supportive, professional, and caring is the standard we hold ourselves to, and we're so glad that's been your experience.
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Michael C.
Sep 9, 2026
The process was challenging at First …
The process was challenging at first but then we worked more closely with KTS and they helped us get it done. From qualifying to approval
Response from KTS Pooled TrustSep 10, 2026
Michael, thank you for sticking with it! We understand that qualifying for Medicaid and getting a pooled income trust approved can feel challenging and even discouraging at first. That's exactly why we work so closely with our members every step of the way. Nobody at KTS Pooled Trust considers the job done until you're settled, approved, and confident in the process. We're so glad we could get there together.
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Malka G.
Sep 9, 2026
Excellent service
Quick, easy, efficient system, extremely user friendly. Customer service is also quick and helpful
Response from KTS Pooled TrustSep 10, 2026
Malka, thank you! We work hard to make our system quick, efficient, and truly user friendly because we know managing a Medicaid pooled income trust shouldn't add stress to anyone's life. And when questions do come up, our customer service team is right there. Making sure every member feels comfortable and taken care of is what KTS Pooled Trust is all about.
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