KTS Pooled TrustReviews of ktstrust.org

Response from KTS Pooled TrustMay 19, 2026

Thank you so much, Elaine! We're truly grateful you've trusted KTS Pooled Income Trust as your partner for the past 5 years. It means everything to hear that our team makes managing your sister's Pooled Trust fund effortless with reliable bill payments, consistent availability, and patient support — no matter how many questions arise. We're committed to delivering that long-term peace of mind for New York families navigating Community Medicaid. Thank you for being part of the KTS family — we're always here for you!

Response from KTS Pooled TrustMay 19, 2026

Thank you so much, Sharon! We're thrilled to hear that KTS Pooled Income Trust excels in customer service and makes this important part of your life feel truly flawless. Our team is dedicated to delivering seamless support — reliable bill payments, clear communication, and complete peace of mind — so New York families can focus on what matters most while we handle their Community Medicaid and pooled trust needs. Thank you for trusting us. We're always here if you need anything!

Response from KTS Pooled TrustMay 19, 2026

Thank you so much for sharing your experience with KTS and your mom's pooled income trust—we're truly glad it's bringing peace of mind during a stressful time. We appreciate you noting the occasional upload glitches; our team works hard to resolve them quickly (often same-day), and we're continuously improving the portal based on feedback like yours. We're here to handle the bills reliably so families don't have to worry. Please reach out anytime if there's anything more we can do!

Response from KTS Pooled TrustMay 19, 2026

Thank you so much, Patrick! We’re truly grateful that KTS Pooled Income Trust has become such a strong resource for your family during this challenging time with your older relative’s health and Community Medicaid process. It means a lot to hear that our prompt trust payments, clear communication, and reliable service have exceeded your expectations — especially after switching from another provider. Many New York families find the same relief once they make the move to KTS. We’re here to keep delivering that peace of mind and seamless bill handling every step of the way. Please don’t hesitate to reach out if there’s anything more we can do for you!

Response from KTS Pooled TrustMay 5, 2026

We're really glad we could give you that peace of mind knowing your mom's bills are handled properly each month, Mike. It's wonderful to hear that our team has been kind, courteous, and made sure all your questions were answered to your satisfaction. Knowing that the pooled trust has made a real difference in your situation means everything to us. We truly appreciate your recommendation and your trust.

Response from KTS Pooled TrustMay 5, 2026

We're glad the automatic rent payments have been running smoothly for you over this past year, George. Consistency like that is exactly what we aim for.

Response from KTS Pooled TrustMay 5, 2026

We're really glad the process turned out to be easier than you expected, Kathleen. Our team works hard to keep things simple and responsive, so it's wonderful to hear that the monthly invoice process has been straightforward for you. We appreciate you sharing that.

Response from KTS Pooled TrustMay 5, 2026

That's wonderful to hear, and we're so glad your mom was able to get the home care she needed. It's been our privilege to support your family over the years. Knowing that our prompt responses and reliable bill payments have made a difference for you means the world to us. Thank you for the recommendation.