Yuan
Inaccurate FAQ, unprofessional customer service
Pretty disappointed with KrystalKollectz. My pre-order got cancelled without reason (that I could find) until I emailed - turns out she doesn't accept international preorders but this is not listed anywhere on her site. In fact, the pre-order FAQ implies international preorders are accepted by giving shipping estimations. The item was marked sold out after the cancellation, so I'm assuming there actually wasn't sufficient stock or she intends to hike the price when re-listing like many other sellers do with high demand items. Also received an angry email (which I didn't bother to fully read) after leaving this review. The entire experience has been very unprofessional and I'm certainly not interested in purchasing from in the future. Edit: Updating to 3* as the appropriate steps were taken to highlight pre-order shipping limitations.



