Michael J.
Package came quickly and with zero…
Package came quickly and with zero issues!

I create Youtube videos explaining and translating non-English Pokemon releases in detail. To complement my content, I also offer authentic Pokemon products from around the world on my Web Shop. This gives anyone who wishes to collect Pokemon cards in different languages (e.g. Japanese, Simplified Chinese, Korean, etc.) an opportunity to obtain Pokemon products from other countries. I also ship worldwide, so that collectors from around the world can purchase Pokemon card products in different languages - all in one place!
KrystalKollectz (krystalkollectz.com) has 414 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Video & Sound · Union, New Jersey
Excellent

Video & Sound · Bellmawr, New Jersey
Excellent

Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
414 approved reviews, newest moderated first
Michael J.
Package came quickly and with zero issues!
Lisa L.
Great service and a trusted site for Pokemon products. My packages were sealed and with hits!
Kevin V.
Great shipment and pull a umbreon
Martin F.
We definitely do not recommend this seller as Krystalkollectz is very unprofessional on meny levels then just the one we mentioned but she and her team have been very rude and misleading to me and my children over a very simple communication issue due to her not being able to sell product that she clearly has listed on her site and blames us for everything, she has refunded us twice and both times has not held herself accountable or reached out to us for a reason on specifically why until meny emails later and at that point she was already pointing the finger at us and being very rude about us reaching out to her to fix the situation, she said that she tried to call and leave multiple messages but we cannot answer only by email we told her this and she didn't like that at all , then after we told her about this she had took off all the single cards off her site as if she couldn't do it her self and needed us to remind a businesswoman of this (if you can't sell sumthing at the moment it shouldn't be listed hello that is common business sense) she could have handled it way better but instead with bad communication and worse customers service it has turned into a very bad experience with them they have continually lied and have not held themselves accountable for there actions and my family and I will not longer be mistreated bye them as they have lost 5 loyal customers, what a shame on them, we will never be doing business with them again. As we are not the first one's to have gone through this as you can see. Ps. Be very cautious moving forward we had purchased from her before and we would never have thought she would treat us this way so be very careful this could be you. Shalom to all.
Response from KrystalKollectzSep 10, 2025
I was out of the country temporarily and I could not fulfill this individual's order. This person refuses to acknowledge that I could not ship for a temporary time and on top of that, does not answer the phone when I tried to call them multiple times. This individual does not listen to reason and for the record, I have never spoken to his children. To any business owner out there, Please wary of this buyer as he is very difficult to deal with.
Colleen
Always terrific customer service and great selection of products! Shopped here again and again because it’s hard to find a site that I trust as much as this one.
BlackSwan
Everything was great, from the communication to the packaging and tracking. 100% recommended!
ani
very happy with my purchase, was surprised at how fast it shipped out! 10/10 would buy again
Cory
Krystal was friendly and provided excellent communication right from the time of purchase and made it a pleasant buying experience! Shipping was fast and the card was well packaged. Highly recommend KrystalKollectz!