customer~smiley sisteregina K.
3 is fair/moderate
3 is fair/moderate. Since bc vve're Not perfect in our humanity, this allows for improvement an error; so,vvhat vvent vvrong vvas vvhen emailin support/help, th vvordage rgdg. Auto-pay choice/field vvs not available w/3mo.serv.for45$ plan_at time of order_that that can be changed in m'acct.afterwards; thus, i vvill refuse th sim kit vvhwn once it arrives an forego KROGER WIRELESS 15$/Mo. phone serv. an im not offended. Happily, i humbly submit, in Jesus' name; since bc, im saved th Bible way on to to day: 9jun²⁵mon. Your servant, iam~smiley sisteregina k :)
Response from Kroger WirelessJun 10, 2025
Thank you for sharing your experience! We truly appreciate your honest feedback and your gracious spirit. We're sorry for any confusion during the ordering process—especially regarding the Auto-Pay option and the 3-month plan. Your feedback helps us identify where we can improve and serve our customers better. If you ever reconsider or have further questions, our team would be happy to help. Wishing you all the best, and thank you again for taking the time to reach out. Kroger Wireless Customer Care Team