Krispy Kreme Doughnuts, Inc.Reviews of krispykreme.com

I have a offer from Krispy Kreme for a free dozen doughnuts on their app & I went recently to use my offer but was refused because this offer did not show up under my phone number at the store. I even showed them the phone app where it plainly showed I had 1 free dozen coming to me. I have contacted headquarters, BBB, can't get anyone to help with this. It is not right for me to not get what I was offered & then ignored by the company & store. It is no way to treat your customers.

Best donuts in Melbourne. Who doesn't like a naught treat.

Awful, went to New Malden branch twice in space of 2 weeks at 8.30am and was told I couldn’t have a coffee as they had no milk. Joke of a service will never try there again.

Went to your Silverburn shop got a hot chocolate with cream then was told I couldn't have a spoon as you no longer do them since covid this is a joke & with your prices I would think cutlery should a standard

I have the kripsy kreme rewards I met the 12/12 boxes of donuts purchased after my 12th it said with in 48 hours system will update, here we are post 48 hours and some and still no update company can't keep up with its own word sad .

Why are my local Krispy Kreme refusing cash payments. They’ve just lost a Kustomer. Good luck staying afloat.

Some great bites, but doubling prices within last year and actual doughnut size getting smaller completelly threw me off, attemting to reach their CS regarding misleading advert poor attitude and complete lack of respect has been demonstrated - they've lost another loyal customer and achieved the current rating, shame

Their donuts are fantastic !!! The donuts stay fresh and moist for several days. I am not too sure how they do it but they do it very well. I hope they come to North Olmsted, Ohio soon. The donuts in this area are generally terrible to say the least.