Krispy Kreme Doughnuts, Inc.Reviews of krispykreme.com

I feel like the donuts are getting so so so "ridiculously" small that I will not be buying them anymore, I actually stared at how "tiny" they were for a few minutes & was shocked! I feel like Krispy Kreme is trying to take advantage of people, using "way" less product but still making a "big" profit, even though I luv the Chocolate ones that have the vanilla cream inside, I feel like the customer should get more for their money! I had to end up ordering "2" of them today because of that, in ordered to be satisfied! On the drive home I vowed that i will never go there again & get gouged again & get a "TINY ITTY BITTY" donut, never again! That tiny winny of a donut for the money, absolutely not!!!!! These are reasons why companies lose faithful customers "permanently", I will not be returning & will tell a lot of other people as well!!!

The individual helping me was so sweet, but that Ai drive-thru system needs to go. Had to repeat my clearly stated order a few times, then the system charged me more than the actual cost. It stated that my order would be a little over $14 but it ended up only being a little over $11.

Ordered doughnuts from a location in Springfield, IL and St. Louis, MO area in the same week due to traveling. It seems like KK has switched the sugar coating in some manner as it is now so sickly sweet that it is not enjoyable as it has been in years past...or my taste buds have changed (and I have a sweet tooth). I used to be able to put away a dozen of these and not think twice. All filled doughnuts skimped on filling, where you might get one bite with filling and the rest just dough, which was disappointing. The point of a filled doughnut is to have filling. It wouldn't be so bad if the doughnuts weren't pushing $20 a box (especially when you are likely to pay upcharges on many already outrageously priced doughnuts in their case). I could have chalked it up to just the location, but found this to be true in two different markets within the same week. The combination of overpowering sickly sweet, lack of quality control, and cost has pushed me to decide to not buy KK doughnuts in the future. While I love doughnuts, these dudes are no longer pleasurable, being too sweet, low quality control or skimping to maximize profits, and way too expensive for what you get.

Some great bites, but doubling prices within last year and actual doughnut size getting smaller completelly threw me off, attemting to reach their CS regarding misleading advert poor attitude and complete lack of respect has been demonstrated - they've lost another loyal customer and achieved the current rating, shame