KrispReviews of krisp.ai

Great product and great support!

Small delay between voice and camera is annoying. On my system I heard my own voice repeated over speakers, thus unusable. Microfon sound improvement is OK, but not outstanding. UI is unneccesarily complex and grossly overloaded, bordering on unusable, a lot of tidy-up missing. In summary, not recommendable.

Customer service agents just don't help and take long period of time to respond.

It was good while it lasted. Now it is just an egregiously annoying app with useless enterprise oriented features. Oh well.

For what it is it's ok. I don't think its worth the money there better alternatives out there. My biggest problem is their auto renewal. I had got a yearly plan and wasn't even given a notification for the date of renewal. Not even a receipt after the fact. Seems like you hope your customer forget they have it. Can't even turn off the automatic payments without canceling.

I got extremely unprofessional and disrespectful customer service emails from their technical customer support, pushing to close the ticket despite not solving any of my issues I mentioned. I used to use it for 4 years until I faced this awful technical customer service.

Krisp as a tool has been working great until it started repeating meeting agenda topics that are crossed out in subsequent meetings. I contacted support and explained the issue and it first was told it is being looked into, but then they came back and tried to gaslight me into believing that it was always like that. This ticked me off as I work in software dev space. What would be the use of old crossed out meeting Agenda topics? The follow ups and action items live in the meeting summary and notes. I even offered some debugging and alternatives, something a business like this should appreciate coming from someone in the industry. Support has now just stopped responding which is just further aggravating the situation. Krisp.ai, take note, your product is only as good as the support that backs it up.

I work from home. This app is parrot tested and owner approved! I have two African grey parrots, and they occasionally make a lot of noise. Also, I watch Spongebob Squarepants while I work. Krisp cancels out all of that noise and more. It costs $9.00 per month, which kind of sucks, but it is what it is. If it's your job, this app is WORTH IT!!!