Scott - L.
Horrible experience! Customer service not good.
Horrible experience. I placed my order and paid with PayPal over a week ago. You have now sent me two emails to review the watch and I still have to received the watch.

KOSPET is a world-leading brand specializing in outdoor sports smartwatches with toughness. www.kospet.com
KOSPET Smart Watch (kospet.com) has 267 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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267 approved reviews, newest moderated first
Scott - L.
Horrible experience. I placed my order and paid with PayPal over a week ago. You have now sent me two emails to review the watch and I still have to received the watch.
Paul
After a week watch has still not even posted and no replies to emailz
Christian
Questo è il mio 2ndo kospet che acquisto, bel orologio a me piacciono i patacconi e kospet Optimus2 lo é,l'app dedicata non riesco a capire perché ma ,non riesco a registrarmi con la mia email mi sono dovuto registrare come ospite,ho dovuto scaricare l'app whatc droid così almeno riesco a rispondere alle notifiche che mi arrivano,premetto che non sto usando nessuna SIM ma, è collegato con il mio smartphone,per quanto riguarda il GPS non ci siamo ho mandato email all'assistenza,ma il problema sussiste ancora , quando vado a correre o in giro in bicicletta ,nonostante sia all'esterno,non riesce a trovare il satellite continua a girare per la ricerca ma,niente da fare non lo trova, anche per il meteo non trova la mia posizione, sinceramente pensavo meglio, spero che con qualche aggiornamento si riesca a migliorare...e che questa volta ci siano aggiornamenti perché quando avevo Optimus pro non ho visto neanche l'ombra di un aggiornamento .
GoodFourLife
Bought the Optimus 2 and it was delivered in two days! It seems Kospet had a US warehouse set up for deliveries to US. As this was my third watch from them (Hope, Prime), I was very pleased not to wait over a month for delivery. Well, 1 month into use, my power button started to malfunction. I contacted after sales and they first offered to send me the parts for a local shop to repair at their expense, but, I thought it might confuse things in the future if I needed warranty service. You know, an unauthorized third party opening the watch might cause some issues. So, I sent it back to them in Hong Kong. It took me just about a month to get my replacement. Not to bad, considering... The rub came when I was given erroneous tracking info (cost them one star). The watch just showed up one day. Again, the overall timeframe for replacement seemed appropriate. After sales was very good and I do appreciate their assistance but, customer service is all about setting the customer's expectations and the erroneous tracking info didn't help. Would I purchase another Kospet, absolutely. As they grow their customer service will/should get tweaked for the better. Although the best customer service is the customer service you don't need😉 Keep up the good work Kospet.
Estefania O.
Very easy to talk whit support, I like it
Vishwas G.
This was my second smartwatch purchase and I went for Kospet Optimus 2, this time. I am quite happy with my purchase and touch-wood no issues of any sort till now for the past 4 months. I also purchased few accessories and the overall experience was satisfying. Few features I would be happy to see on OP2 are; Amoled display, double-touch screen wakeup, NFC, ceramic bands under accessories.
Maciej
I bought a Kospet watch because I was convinced by the reduced price for this watch model, functionality and design. My expectations after unpacking the watch were very positive, using it is a lot of fun and I am happy with the purchase.
john T.
My Optimus 2 functions flawlessly. I believe an advertising campaign featuring Dick Tracy and his 2- way wrist tv with atomic light would be effective.
Response from KOSPET Smart WatchOct 12, 2021
John, that's a good idea! We will try to make this happen!! From Lauren, Marketing Manager