KonnectedReviews of konnected.io

This is a cost effective product in a very small package. It is also fairly complex to set up because the necessary information is spread across numerous articles and web pages. You need to be persistent and patient. My integration with Home Assistant was easy with ESPHome and it auto-discovered the two 6-zone boards. But I had to flash the boards with their ESP firmware (which was very easy, once you find the right web page and instructions). Don't bother with the native Konnected firmware--I think it's soon to be deprecated anyhow. Also, the boards don't play well with (my) mesh networks and I had to make a router change to get them connected. Peripherals also seem to lack A-to-Z instructions for getting them to work with HA. For example, I connected a humidity/temp sensor per the Konnected diagram, then searched to figure out the mapping from zone numbers to GPIO pin so I can set up the dht sensor in HA YAML. Still not working, by the way.

Works as expected, this has prevented problems in the past when we get power bumps and the equipment gets locked up and needs a reset. So far, all equipment connected to these units have been working without issues.

It went pretty well, however setting up with Alexa was a problem. You have to go into Alexa and make some settings before the Konnected side of it is able to continue. Sorry I can't be more specific but I just going back and forth till I got it. Suggest you do a set up specifically for Alexa and then you will see the issue. Otherwise very easy.

Entire concept

I received one extra item (a duplicate) I didn't order. I asked them what they wanted me to do, and they said that as long as I got what I did order, I could keep the extra. It was probably cheaper than returning it, but it still left a good feeling. If I didn't feel the need to raise a support ticket on this, I would have given them 5 stars.

Love the product and second purchase for our new home. But installation using the interface for the Keyswitch on Zone 1 of ADEMCO Vista 20p is lacking on the main Help page. After purchasing additional resistors and connectors as suggested, it wasn't evident until I found a post in the discussion topics... on page 4... (search this topic "Vista 20p with Interface setup" and go to page 4) Please update your installation methods or more information on how to use Zone 1 as a Keyswitch. Otherwise, everything else with the installation went super smoothly with the Alarm Panel Pro Interface kit using the printed instructions and video.

Quick response time to variety of issues. One issue was getting wifi connected to Konnected Pro. I got a power line adapter for ethernet and that got the Konneted Pro device online. ( Initially , I thought to return the device due to inability to get online.) The response to my problems did not solve the issue, but it got me determined to continue to trouble shoot issues. It took some time to get Konnected cloud to integrate with the device. I think it was as simply a sort of rebooting the device. It took a great deal of time to just sign-in to SmartThing app. Finally everything came together. I'm still not out of the woods with a working alarm system. I need to interface Konnected Pro to get use from my Honeywell keypad for control of system. I will review youtube teaching sessions for interface setup. I thank service for quick response to issues. That alone earns four stars. Not finished with alarm set up, so more issues are sure to come up. Thank you

Need a lot more information on ways to set things up for dummies. Not just smart people that already know those things.