Kole Imports & CloseoutsReviews of koleimports.com

Michael was very nice called me and spoke to me personally. I felt like a appreciated customer and he even told me to call him if I ever needed anything and any help at all

Excellant products and Excellant customer service :-)

After all the troubles Mr Michael Franco did all he could to solve our issues. I thank him very much and now he deserves a five star for his help. ---- And the very bad customer support continues. Now I am trying to return the item since monday 21 st and simple have no answer neither by phone nor by email. --- The order number is 2000226219 #SO245745. Now I have a tracking number, but I also got a message saying we will not get an invoice. What kind of wholesale does not provide invoices!!?? The product has no use to me without an invoice, if that is the case pelase give me information on how to return and get a refund. I placed an order 06/06, received the confirmation by email, my card was charged. However at the site the order doesn`t appear. I don`t get a track number nor any other information. Try to call 3,4 times a day and am laced on hold for 30 minutes each time. Sent several emails and got no answer. Filled some tickets at the website and also didn`t get no answer. No my money is taken out of my account, I don`t have the products nor any support. The worste customer support I have ever seen. Total disrepsect with a client.

Great products at great prices. I ordered items for a give away for our customers and our customers loved them. Shipping was fast and I received everything as ordered. Customer service was excellent. I recommend this company.

Thank you Kole Imports and Michael for helping us to get our order on time. I am so happy to do business locally with this company and we are able to buy inexpensive supplies, swag and prizes for our non-profit events.

I have received great customer service from Kole Imports. They went above and beyond my expectations when I had an issue with Amazon. They responded quickly to my emails when I had questions or concerns.

Ordered on Tuesday, getting my order by Friday. Great service! Thanks!

I ordered 14 white led lanterns for my wedding. They were delivered in a timely manner and packaged very securely. I am VERY pleased and will recommend this company to everyone.