Kole Imports & CloseoutsKole Imports & Closeouts is the leading wholesale supplier of general merchandise for any business, organization or value seeker
Kole Imports & Closeouts (koleimports.com) has 526 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 51 reviews with 1 star · Clear filters
Iqbal B.
From my last order, few items were missing. I contacted with the sales rep and finally, he said he will give me credit $ 24 on my subsequent purchase. When I placed another order, he said he will give me half credit with that purchase and will give me the rest of the credit with my another future purchase. This did not seem very trustworthy business entity to me. I want my full credit back before I place any further order. Thanks
D&R Q.
2 orders...both bad. One with damaged goods, and one not filled correctly! Not a good company to order from!
Response from Kole Imports & CloseoutsOct 2, 2017
Good Afternoon Mr. Draper We will have your account manager reach out to you to address your concern with the deliveries of your order. Please let us know if you have any additional questions. Thank You Michael Franco Kole Customer Service Manager [email protected] 1-800-874-7766
Lizz S.
I placed my very first order with Kole Imports on May 11. My shipment never came. The total order was $61 and I have been on the phone with them numerous times in an effort to file a claim. They said they would file it with fedex and never did. I finally had to file it with fedex but they required communication and documentation from Kole which to this date Oct. 2, they have yet to send. Almost 5 months later and this issue still has not been resolved by Kole.
Response from Kole Imports & CloseoutsOct 3, 2017
Hello Liz.... While our policy is to review all orders that customers did not receive with Fedex and file a claim, that should not take more than 7 - 10 days.... That said we will be reviewing your case and will have this resolved over the next 2 days with you receiving full credit.