Oohs, Ahhs & O.
For the most part my order was what I …Be careful
For the most part my order was what I expected. However, a few items were cracked and broken and trying to get customer service was a headache. Im not sure if I will order again in the future.
Response from Kole Imports & CloseoutsOct 3, 2017
Good Morning Thank you with sharing your feedback with us regarding your experience here at Kole Imports. We apologize to hear that you had difficulties trying to contact our Customer Service Department. I can address the damaged shipment you recieved. Please provide me with details the item number and how many damaged units recieved. Going forward please direct all your support inquiries to me, I have provided my email, phone number and extension. We do value your business and would like the opportunity to earn your business back. Please accept the following discount code "Charity15". This coupon code will provide you with a 15%discount off your next order with Kole Imports. Should you have any additonal questions or concerns, please feel free to contact me. Thank You Michael Franco Kole Customer Service Manager [email protected] 1-800-874-7766 ext. 193