Kole Imports & CloseoutsReviews of koleimports.com

I would give 2.5 if I could. Inconsistencies on the products had a few orders that were out of stock after I placed the order and emailed shipping labels. Lost money paying for labels that I couldn't get refunded. Then the product I ordered wasn't even listed on the website anymore, inconsistent support too.

I have had two orders with Kole Imports. The items are nice and worth the money, but two times now they have left one product off the order completely, but kept the shipping money. They say they don't reimburse for shipping, but shipping is very expensive and has kept me from ordering other things because the shipping was expensive and I don't know if I will be receiving all of the products that I order.

Your sales dept duplicate my order, and they did not send me any mail , I paid the freight two times.It was on september, and october.

This shipment from Kole Imports was received on time but it is the 2nd shipment that we have not been able to list on Amazon. It is sitting in our garage. The product is good and the price was reasonable. The sales rep did not tell us that Amazon requires additional documentation about the product before placing it on Amazon for sale. He was unable to provide us with any additional documentation that would help us to list the product on Amazon. I would love to give the company and the sales rep higher stars but my garage is getting filled with unlistable/unsaleable products from Kole Imports.

The last purchase I made was held for more than a month while I was getting emails stating that the purchase was sent. I could not get a clear answer as to why it was never sent while they kept telling me that it was probably a problem at UPS, yet when they made a thorough check, it never left the warehouse...

when items are broken or not received it takes for ever for them to make it right

have yet to sell any of the products I ordered over the last few months, not a single one. Items are sub par and half of my shipment is always broken beyond repair by the time I receive it. So I'd say that Kole Imports through my experience thus far is a bit of a crap shoot. Maybe I just haven't found the right products yet, be careful of the shipping, that gets me every time, just when you think it will be one price it changes when you go to finalize the purchase, that's why I have been reluctant to purchase again from Kole, I really don't want to pay that much in shipping for items that I know are going to be broken by the time I receive them.

I ordered one item and something else was substituted