koiosshop.comReviews of koiosshop.com

I love my air purifier! I have two cats and my unit works wonders!

Excellent. service.

My order still hasn’t shipped (it’s been over a week!) and they’re sending me emails asking me to rate how they did based on taking over a week to ship and without me having received the product.

I purchased the 4 in 1 immersion hand blender and i absolutely love it! It’s held up very well so far and the possibilities are endless. I’m constantly using this thing and it still works like the day i got it!

I asked for a part for my blender and they said they will send that part to me, they even got my address and information. They made me leave a comment here and send them a screenshot of my feedback, and after that they did not send the part I asked even though they said they will. Now I am with a broken hand blender that is not useful anymore.

I had a broken part on my immersion blender, which I love by the way. Robert was my customer service rep. He neither harassed me nor tried to get me to jump hoops to prove anything. He was polite, professional and he approved the replacement of the part that I need. It still hasn't arrived yet but that has nothing to do with Robert. It's probably stuck out in the Pacific Ocean somewhere. The main thing I appreciated about Robert was that he voluntarily looked up my order to see if it was under warranty. I hadn't even thought of that.

The top of our je-70 juicer cracked, I contacted koios via email and they responded immediately. Rep Russel contacted me and advised me how to locate order number. He immediately responded back with follow up emails. Advised it would be coming from overseas and would take a few weeks. He was incredibly helpful, sincere and professional. Great customer service. Part arrived today and we can begin to use juicer again. Thank You Russel. Totally worth the wait. Thank you. Jamie.

My representative, Caren, was very professional, knowledgeable and efficient! My request for service was handled and communicated very quickly. It was a pleasure having Caren as my representative.