LAURA K.
No response
Still waiting to find out how to return the wrong filters and get my money back for them. Have had no response from the company

The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient.Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable.It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
koiosshop.com (koiosshop.com) has 441 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 3 reviews with 2 stars · Clear filters
LAURA K.
Still waiting to find out how to return the wrong filters and get my money back for them. Have had no response from the company
MEHULKUMAR P.
Product is good. It just that my hand blender body seems to be used or used old plastic. So I can see scratches in the light. I have purchased 3 times from Amazon and received same quality.even it seems they were open boxed. Then I decided to by from Koios.com. again received same quality. I am satisfied with quality of mechanics, not quality of body
Sara
Customer Service replies quickly to my concerns, however, there is a lot of little steps that need to be done before anything is remotely accomplished. I was on the phone with a representative for 40 minutes telling them how the air fryer would not turn on. The 40 minute talk accomplished them sending me an email to get the whole process of returning my air fryer started, which was sending in a video of it not working. I have still not received any update on whether or not my request has gone through after more than a week. I had hoped to start using it soon and that they would be able to send another one my way/return the one that is not working, but it seems that the entire process will take a while. Very frustrating.