Yuki C.
Joy was able to help me to submit a…
Joy was able to help me to submit a replacement part. She is very helpful.

The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient.Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable.It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
koiosshop.com (koiosshop.com) has 441 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

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Excellent
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Excellent
Appliances & Electronics · Fort Lauderdale, Florida
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441 approved reviews, newest moderated first
Yuki C.
Joy was able to help me to submit a replacement part. She is very helpful.
Lori B.
Cleo was so helpful! She immediately identified my issue, and was able to send me the correct users manual within just a few minutes of the end of our phone call.
John J.
I didn't have a copy of the manual for the B5100 Juicer. Was able to get one sent to me while on chat. Very easy process. Very helpful agent.
Jeff M.
Easy interaction with support; Powerful mixer; Great product
Gerald M.
Mooka air purifier customer service rep. was very helpful & courteous. I had a problem with my air purifier & had never received a Users Manual with the item. He emailed me a copy & solved the problem I was having with the unit.
SageHouse
Very quick to respond and explain how to get the replacement part I need. Also explained the realistic expectations of delivery delays, which is appreciated. Love this hand blender and impressed with the customer service! Updated 12/2/2021 Received the beaker part I needed and all is well.
Reg
I requested help with a product warranty and a copy of the product manual. Alex was very responsive, helpful and addressed all my needs. I'm very satisfied with the company's customer service!
Marcela S.
I was very impressed with Robert's professionalism and commitment to customer service! Not only was he very patient when assisting me during our chat session, but he also followed through with my request less than 24 hours later. Truly Robert is someone that cares about the customer and is also very reliable. Kudos!