At knownwell, we provide comprehensive weight management care tailored for you along with expert nutrition counseling with our world class clinical team. We’re redefining healthcare to be compassionate and empathetic for every body. Our care is available both in-person at our clinics and through virtual visits, making high-quality, judgment-free healthcare accessible to you. Book your visit today!
knownwell (knownwell.co) has 227 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
knownwell.co
Website
knownwell.co
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have been meeting with Dr. Amy for several months now. From the beginning she was sympathetic, informative and encouraging. She has given me excellent information and advice, as well as answering any questions and concerns I might have. When I have reached out between visits I have received prompt responses to messages sent. This has been a very successful weight loss journey for me and Knownwell has been a big part of it!
Response from knownwellFeb 25, 2026
Thank you for taking the time to share your experience. We'll be sure to share your positive words with Dr Buchanan.
CA
Christina A.
Another great provider on my team
Virtual appointment with new nutritionist. On time,professional and knowledgeable provider, friendly and had tips and goals for me.
Always a great experience with in office and Virtual appointments.
Response from knownwellFeb 25, 2026
This is great to hear, Christina. Thanks for sharing.
JA
Jane
I’ve been using Knownwell through Eli…
I’ve been using Knownwell through Eli Lilly Direct Pay for Zepbound (tirzepatide), and there are some important cost details that aren’t obvious at first.
To continue receiving Zepbound or another GLP-1, you’re required to have an appointment every four months. The initial appointment costs $300, and follow-up appointments are $125 each.
The medication itself through Eli Lilly Direct Pay costs $450 every 45 days at the higher doses. Also worth noting: the self-pay option only offers vials for self-injection rather than auto-injector pens. Personally, I actually prefer the vials, but some people may see that as a downside.
When you factor in the mandatory appointment costs, the total price ends up being significantly higher than it first appears.
When I asked why appointments are required every four months, I was told it’s because they don’t charge a subscription fee like some other companies, so instead they require periodic self-pay visits. That explanation didn’t sit well with me.
If a patient medically qualifies for a prescription and is already paying cash for the medication, it feels excessive to require hundreds of dollars in recurring appointment fees just to maintain access. If the medication is straightforward enough to self-pay and receive without insurance, the additional gatekeeping costs feel unnecessary.
Overall, while the medication access itself is relatively simple, the recurring appointment requirement substantially increases the true cost, and that’s something prospective patients should be aware of before signing up.
DM
Dorian M.
I felt seen heard and felt by the…
I felt seen heard and felt by the practitioner I met with. Like all of me will be treated in the process of getting to a healthy weight. Looking forward to this journey.
Response from knownwellFeb 25, 2026
Thanks for sharing your positive experience, Dorian.
JD
James D.
It’s still in the early stages for me
It’s still in the early stages for me. So far the information provided prepared me as what to expect. Negative symptoms are beginning to subside, as predicted , allowing me to have a more positive attitude. Attitude is a major component of weight loss.
Response from knownwellFeb 25, 2026
Thanks for sharing, James. Excited to be with you on your health journey.
DS
Dayana S.
Buena atención muy amorosa gracias
Buena atención muy amorosa gracias
TC
Theresa C.
Dr Christina Nguyen was so sweet
Dr Christina Nguyen was so sweet. She listened to my concerns and didn’t judge me. She took time to get to know me and about my medical history.
Response from knownwellFeb 6, 2026
This is great to hear, Theresa. Thank you for sharing.
JR
J.R.
Knownwell is great platform and the physicians are fantastic.
Dr. Nyugen is so kind, understanding and really knows how to make a positive impact on you. Im so glad I found her and Knownwell. The televisit process is smooth. Ive had trouble getting the app to work for me but I will try again.
Response from knownwellFeb 4, 2026
Thanks for taking the time to share your experience. We'll be sure to share your kind words with Dr. Nyugen.