KnowBe4 provides Security Awareness Training to help you manage the IT security problems of social engineering, spear phishing and ransomware attacks.
KnowBe4 (knowbe4.com) has 44 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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IT & Communication · Miami, Florida
Excellent
IT & Communication · Tampa, Florida
Excellent
IT & Communication · Orlando, Florida
Excellent
IT & Communication · Brandon, Florida
Excellent
44 approved reviews, newest moderated first
Glen
False scores make your organization look weaker than it is - making you feel you need KnowB4 more than you do. Example. All successful reported phishing emails on Outlook don't get logged so you score is worse. Staff have reported not seeing certain phishing emails they have apparently clicked - when such an obvious scam email (memberships to clubs that don't exist in NZ etc). Support is labored whn they finally respond. They are the SCAM.
HT
Trying to set up a campaign is difficult. Trying to get help is at times challenging but when you do get help they do follow up and check that the campaign has gone to plan.
Die A.
Leider äußerst enttäuschende Erfahrungen mit KnowBe4 gemacht. Der Service lässt stark zu wünschen übrig, da die Mitarbeiter wiederholt die Abläufe unnötig verkomplizieren. Statt die Anliegen der Kunden effizient und lösungsorientiert zu bearbeiten, werden oft zusätzliche Hürden aufgebaut, die den gesamten Prozess erheblich erschweren. Es wäre dringend erforderlich, dass das Unternehmen seine Mitarbeiter im Prinzip der Dienstleistungserbringung schult. Ein besseres Verständnis für den Wert von kundenorientiertem Service könnte die Kundenzufriedenheit erheblich steigern und den derzeitigen negativen Eindruck, den ich und vermutlich viele andere Kunden haben, verbessern. Insgesamt bin ich von der mangelhaften Servicequalität von KnowBe4 sehr enttäuscht und würde mir wünschen, dass das Unternehmen hier dringende Verbesserungen vornimmt.
Simon B.
Security courses against phishing designed for elderly... Courses are boring and useless, teaching you about things so obvious that you regret doing the course out of your paid time. And then, after you completed this waste of time, they will spam you over and over with stupid emails like "Simon Rabinovich, editor of The Economist wants you for an interview"... Yeah, sure.. I'm a construction worker! Or, they use the email of a director to call a fake meeting... What happens next? Everybody sends the emails from the director to the spam folder and he gets mad! But the worst: They send all their stupid phishing test emails in english BUT I work in a francophone workplace so nothing can look possible in all the crap they send. Avoid at all cost. Any in house IT guy can do better than this by writting a 2 pages pdf to send to the whole company.
finicu
worst courses i have ever seen
An IT P.
This company makes courses for 'awareness' regarding IT security. The quality of these courses leave you wishing for a decent course. These are the type of courses which companies who want to cheap out would use, easy to create, annoying to get. IT people who respect the IT and themselves would be offended by getting these courses. On top of that this company sends you daily spam, hoping to trigger you to click spam thus creating a vicious circle of spam and courses. For me this company resembles a quick cashgrab.
Marius J.
Tried to get in touch with this people for weeks. Never hear anything back.
Sridhar
Very bad product. Doesn't work