KnockReviews of knock.com

CHANGED* DUE TO A RESOLUTION. Thank you for taking my concern seriously and helping us find a solution* If I could give Knock negative stars I would. Their communication has been awful, our closing has been pushed back by two days and we are at risk of losing our new house because it takes HOURS for them to respond to a single email. The service is terrible, they push back on everything. They never put our loan through underwriting until the day AFTER we needed it to close so of course more conditions were added. Not only that but we turned in our docs on time, and they will not let us close on time. We keep trying to call one of the BLS on our file and it keeps going to voicemail. We are being ghosted and they just keep sending scheduling emails for the following day making it impossible for us to close! Their fees are outrageous for mediocre service. I’ve been looking for ways to close in my house without them but now we are stuck. As a realtor, I’ll never recommend knock to a single client! If someone in customer service, a manager, or anyone high up can call us immediately that would be ideal. As of now I’m considering calling our attorney because this is just ridiculous

Nice place and location!!!

Donte was very helpful and was readily available when we had questions. The best thing was our ability to close on our new home in Dell Webb Lake Oconee and we have six months to pay back our Knock loan.

Good people easy to work with.

Everyone was very professional and knew their job well. I never asked a question that was not answered immediately. After this experience I would never think of using anyone else. Everything happened just as they explained it. It was a wonderful experience. I love people who know their job well and enjoy doing it.

It was sometimes confusing who to talk to. Liz became my go to person as she was patient and was knowledgeable.

Using knock was well worth the money. They were very helpful and I would use them again!

It was a new program they had just started and we were the first customers. Even though they were stressed at times they were always patient and kind.