Kimberly A.
I was contacted and corresponded with…
I was contacted and corresponded with several different people regarding the loan. Often times it was like the person I was currently dealing with, had no knowledge of the other people I had already resolved the issue with. I felt the communication through the whole process was very poor. Also, any time I had a question, I had to make multiple attempts and leave multiple messages for my loan officer. I would not recommend your company to anyone. It was a very frustrating experience.
Response from KnockSep 19, 2025
Hi Kimberly, We value your input and the time you took to provide it. We take customer feedback very seriously. Our team has reached out to you directly to discuss this further.