KNKGReviews of knkg.com

I still haven’t gotten my package and haven’t gotten a response

I ordered the product with express shipping, and still haven't received it. I haven't even received any confirmation, I had to ask if they could confirm it. They said they had and it would be processed that day, but we still haven't heard anything. The service has been very poor. I don't appreciate that they charged me for an express option, but ground shipping from other brands is twice as quick.

Easy ordering experience and once I got the bag I was amazed at the quality. This is a very well built bag that will last.

Super quick to ship my order! And of course the bag dividers I purchased are amazing quality!

I have the small PLUS Duffle and love almost everything about it: the size is perfect, the number of different compartments is great and comes in handy, and the shoulder strap actually stays on my shoulder without sliding around. However, this bag is significantly heavier than any other bag I’ve owned. I also have the small Haven duffle and the KNKG bag seems twice as heavy to me. In terms of build, size, and compartments, the KNKG is my favorite of the two, but the noticeable extra weight leads me to using it far less.

Let me start by saying, "I LOVED MY KNKG (King Kong) BACKPACK." I received it seven years ago (this coming Christmas). They sold their bags with a "25-year warranty," and that was a big reason why I asked for one. After almost seven years, the seams on a zipper failed, and the zipper broke. I contacted them for a warranty claim and was told, "The product is no longer under warranty due to internal changes." This makes me sad as I really really liked their backpack. They should honor their original warranty and send me a new one. They are now ignoring my requests, banned me from posting complaints on their social media accounts.

Great bag!! Durable and constructed well. The company put thought into this bag for lifters as well as pocket areas to organize your gear. Placement for your belt to not take up space In your main compartment. Pocket area for a pair of shoes also. 35L is the right compact size for me and my gear. Will eventually purchase another bag ( back pack) as I'm sold on this company's vision and well constructed products.

really great and personal customer service and products are outstanding