KNKGReviews of knkg.com

Online review (1 star) Title: The photos don't match the product. Misleading advertising. I bought this bag based on two features shown clearly on the website: outside pockets that hold a shaker and a water bottle, and a shoe compartment that still leaves plenty of room for clothes. Neither one held up in real use. Bottle pockets: The website photos show two bottles carried on the outside of the bag. With a standard water bottle and a shaker, they don't sit securely the way the photos show. Those photos are still on the site. Shoe compartment: With two pairs of shoes inside, I measured only about 5 inches of usable space left in the main compartment. That isn't enough for a change of clothes, a towel, and the other gym items the bag is marketed to carry. Customer service: I contacted the company several times about the gap between the ads and the product. The only solution offered was a return with free shipping. Nobody addressed the misleading photos or descriptions, and they are still up. The bag looks good in the marketing, but it isn't as practical as advertised. Before you buy, measure what you actually carry and compare it to the real dimensions, not the photos.

Customer service cannot answer the simplest questions about bag measurements. It's clear their support is off-shore workforce with no access to the physical product, and only answering people's questions based on the information found on their own website. Which is pretty useless, obviously.

Worst shipping I have ever experienced. Product is good, but still haven’t received the bag, 22 days later. Will not be purchasing again. For context I have received packages in the middle of the ocean faster.

Have not arrived.

I ordered my bag on 11/23/2024 and still have not received the item. I have emailed twice and have not gotten any feed back. Very disappointed.

USPS hasn't provided a shipping update in 12+ days and King Kong hasn't said anything either after my inquiries. I'm hoping I'm financially compensated for waiting 3 weeks for an item to be delivered. They should consider changing vendors instead of saving money with USPS.

I placed an order on November 23rd and have not received my merchandise and have heard nothing from the company. I have emailed twice asking for an update and still have heard nothing.

Being asked to get a review while have not even received a product or any kind of idea of when I’m getting is is weird. I order 3 weeks ago. Not even given any kind of time frame.