KnitandcarryReviews of knitandcarry.com

Backpack looked cute- however after the 1st month of using the backpack it is broken and completely unusable. All the zippers are broken and seams already coming undone. Quality is very poor- cannot recommend as the product is junk.

Daughter is Jk and has only used this bag for 2 weeks and the seems are falling apart, a strap is falling off and a zipper has broke. She only carries a lunchpale in it and she only weighs 30pounds (so isn't throwing it around). Sent an email to the company to see what they had to say or if they wanted to do anything about it(since I paid a lot of money for it) and got zero reply. Very dissatisfied. 0/10.. Do not recommend waisting your money.

Very slow delivery, zips broke after a couple of uses, bag in general is okay quality but not good in the rain as not reinforced with any decent waterproofing. Overall not an awful product but given the price I would expect a better quality bag all round.

The bag is okay quality but the knitted name is disjointed and there is a separation between letters. I contacted on 4th June to query this and they said they would look into it. I had to chase this up where they confirmed it shouldn’t look that way and offered me 15% refund. I explained I’d rather return the bag and have another customised and they have since ignored my communications. Highly disappointing as I haven’t had any refund nor a replacement so I would not recommend them at all. Poor service and poor quality product. Not surprised they have a low rating and I should have read reviews beforehand. Avoid.

I was meant to receive my order in time for my daughter’s birthday and it not only is late it’s now arriving 5 weeks later. I have emailed the company four times chasing for an update, messaged them on Instagram and emailed them through the form on the website with no reply. Shocking customer service

These bags are really poor quality & design for the money; shoulder straps constantly slide (requiring constant adjustment), the zip ties and fastenings have all failed and the side pockets dont fit any toddler bottles (despite this being their purpose). Dont be fooled by the beautiful designs; in reality this is a basic back pack that i dont think is suitable for a child (given the strap issue). I have raised this with them directly via Face Book and after a few initial emails + requests for photos, i have not recieved any guidance or resolution.