KnitandcarryReviews of knitandcarry.com

This is a scam ! Do NOT purchase ! They clOm they have delivered your item with a fake tracking number and ir never arrives

Worst company ever. I placed an order almost 2 months ago and my tracking number one doesn’t work. Two I have yet to receive my package. Do NOT order for these people

After being so excited about my daughter’s bag, it came after a few weeks and I was utterly shocked! The bag was nothing like what the image shown online, the yarn colours don’t look anything like they advertise and it just looks so cheap and poorly made. I contacted them and agree with other comments they are plain rude. I asked for a refund as the bag doesn’t look as advertised so false advertisement and this was their contradicting response; As shown above, the product colour is consistent with our yarn selection, though we understand it may appear lighter or darker depending on lighting and device settings. Additionally, please note that the images shown on our website and advertisements are for illustrative purposes only. This is why we kindly encourage customers to share real product photos, so that future customers can have a more accurate reference of how the item looks in real life. I would avoid at all costs! The bag looks so cheap. Wish I’d have seen these comments before buying!

Very poor customer service. I contacted them after the seams started coming apart and the zip broke after just a couple of months of use and they continued to suggest the damage was not consistent with normal use! Clearly their bags are not suitable for everyday use.

It’s the worse company to deal with. Bad communication, 2 months on and no products, I dread to think what the actual products going to be like!

Ordered my bag, delivered without the decorations on, messaged to return, they would not accept, they believed they had fulfilled the order and that was the end of it. Owner is rude.

i ordered a backpack for my niece 24 days ago and it’s no even going to be on time for christmas!!!!😩😡😡😡😡😡

I’m disappointed with my experience ordering from Knit & Carry. My package was marked “out for delivery” four days ago and still hasn’t arrived, with no tracking updates since. The company keeps repeating that the delay is due to the courier, but they haven’t provided any new details, confirmation, or real updates about where my order actually is. Their responses feel generic and haven’t helped resolve the issue. At this point, I’m left waiting with no product and no clarity. Based on my experience, I don’t recommend buying from this company until they improve their shipping reliability and communication.