K&NReviews of knfilters.com

Worst experience ever!! The customer service staff are extremely poor trained. I wanted a cold air intake for my 2013 mini. I called and had the staff confirm that I was ordering the right part which matched their yr make model search on website. They were to send but it never came, after 10 days I called they said it was in their warehouse. The said would send next day, but I asked asked again to confirm the part, told me I originally ordered wrong intake, ( they show 2 intakes for this model. He said he was sure and we changed order and new part came. Does not fit, I hope someone at k and n reads this because I’m going to be very mad when I call them back Monday.

Amazing customer service. The guy who helped me was very nice and helped me get the part i was looking for. He also told me it was completely under warranty and i didnt have to pay a dime. I was unaware of that and ready to pay for it. Also shipped out and was delivered super quick.

Ordered a Cold Air Intake system from these guys and they send me an incomplete set of parts in the box! Then I ask for a discount or something for the hassle and the waste of my time and I get told no! Never shopping here ever again!

Terrible co to deal with, Extremely controlling misleading and the filters are just crap the only thing that really sells them is the branding You’re better off with a paper filter and replacing it every couple of years

This is a review I submitted to THEIR website and was immediately "Moderated" and removed. K&N is manipulating their reviews to seem like they never get a bad review. AVOID THEM AT ALL COSTS Payed for 2 day shipping did not receive it on time, called to cancel got hung up on twice. Called back a third time they said they would cancel. One week later it shows up on my door step with the charge still on my card. Terrible customer service. Decided to keep it, then come to find out it's not even the one I originally ordered. I ordered the chrome accented filter and got the cheap plastic one. On top of all that the air box is a joke. It doesn't come anywhere near a tight fit. Be prepared to have a ton of heat soak if you do not seal it off with high temp foam. I will NEVER buy a K&N product again, which is a shame considering I've been a customer since I was 15 years old.

Scamming people for fifty years more like it. Can't believe they are allowed to lie people about hp gains. And not have to disclose about the massive amount dirt allowed through all their filters! This is a known thing. Completely true and known by the company!

This is a multi-million dollar company but they hire cheap customer service personnel, very poor customer service. Try calling them personally, that way you'll experience their 3rd-world class service.

I've had K&N filters in all my bikes and vehicles for a couple of decades. The fuel mileage increase was always there. The power increase was always evident in the bikes and a couple trucks. I just read a single star review and was surprised on his poor review until I read other reviews by him. He hates everything and gives poor reviews to all products and services. Great job K&N!