KneeRelieveKneeRelieve is listed under Salons & Clinics in Middletown.
KneeRelieve (kneerelieve.com) has 187 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Gene D.
Bought one and wore every day for 12 days. Offers virtually no support and by days end actually hurts. On day 10 the metal stay broke through the fabric.
Response from KneeRelieveApr 7, 2022
Dear Gene, Thank you for bringing this to our attention and we're sorry for the experience. We got you covered by a 90 day money back guarantee. Can you please supply with few information so we can pull up your order. We'll keep an eye on your response. Best, Knee Relieve
Dave B.
I brought two knee pads for my wife she loves walking but we found from the start that they keep falling down as she is walking they have the letter L on the inside of both of them don't know what means is there anyway of keeping them up because when they are working they are really good thanks Dave barry
Response from KneeRelieveApr 7, 2022
Hi Dave, Greetings and thank you for bringing this to our attention. Dave, our records show that you have ordered the Women size which is a Large size on June, 2021. We're glad that its really working good for your wife. We appreciate the kind words! Best, Knee Relieve
Kathy
I purchased these socks for my sister who has neuropathy and they unraveled on the second use. They wanted to send me a new pair for free. I wanted to return them for a refund as the unraveling was a concern as to how they are made. The 90 day hassle free return policy is wrong. I wrote several emails to them to find out if they would reimburse me for the postage. I still haven't received a definite no and I had to send pictures of the socks for a return and pictures of the label before I mailed them to return them. I would never purchase from them again if they will not stand behind their product and the customer has to send pictures of everything, which is ridiculous. Update: I gave my information for Amrelieve to contact me and have not heard back yet, so I guess they didn't want to reach out to me as they stated.
Response from KneeRelieveMar 16, 2022
Hi Kathy, Thank you for bringing this to our attention and we're sorry for the experience. We definitely stand behind our 90 Day Money Back Guarantee and we'll absolutely give you full refund once the package has been successfully sent back. We requested for additional information so we can call you and get this sorted. We'll keep an eye on your response. Best, Knee Relieve
Nancy H.
I have tried to order the knee braces but the price for two was advertised at $79 and when I ordered them (have not sent order) they came to $97.00. What the heck? Could not find the 15 percent coupon. So I tried calling the number never got a call back. When I dailed your number it came up on my phone Scam.
Response from KneeRelieveMar 8, 2022
Dear Nancy, Greetings and thank you for bringing this to our attention. Nancy, we normally send the promo code on your email but if you cant find it, you can use this instead. KNEER15. You can also refer to this link so you can avail of the promo for $79.70 for 2 sleeves: https://offer.amrelieve.com/get-your-ultra-knee-elite-now-hp Furthermore, I sent a request for additional information so we can also reach out to you and discuss this further. We'll keep an eye on your response. Best, Knee Relieve
Jack S.
Bought 3. Metal stays came out bottom of brace within 4-4 days on each one. Company sent 3 new ones and two out of three did same thing. Very shoddy.
Response from KneeRelieveMar 8, 2022
Dear Jack, Greetings and thank you for bringing this to our attention. We're truly sorry for the experience. We tried calling you earlier today but our call got disconnected and further attempts routes us to your voicemail service. Jack, we stand by our 90 day money back guarantee. We'll send the return instructions on your email for your reference. Thank you. Best, Knee Relieve
Marie F.
I SUSPECT THIS COMPANY NOT ON THE UP AND UP. TOO MANY WEIRD THINGS KEPT HAPPENING WHEN I WAS IN PROCESS OF PLACING ONLINE ORDER. BE VERY CAREFUL!!!!
Response from KneeRelieveFeb 18, 2022
Dear Marie, Thank you for bringing this to our attention and I can imagine your frustration. Our records show that your order did not got through and no charges were taken out. Our team also connected with you to explained the order process. Your feedback truly matters to us and we'll make sure to improve the online experience moving forward. Sincerely, Knee Relieve
MARLENE B.
ordered a knee brace on 10 november 2 days later I was e mailed to say it had been shipped to a different address, order no 19556E90C8, The address it was not far from me so I called to ask the person to let me know if it had been delivered which it had not but would let me know if it did, I have e mailed Am Relieve 4 times but had no response from them ,very poor will not be ordering again .
Response from KneeRelieveNov 30, 2021
Dear Marlene, We understand your disappointment and we are truly sorry for the experience. We would like the opportunity to resolve this issue immediately. Marlene, we sent you an email now in reference to this concern and we'll keep an eye on your response. Thank you and stay safe. All the best, Amrelieve
Jeff
This is a very poor product, and claims of money back refund are a lie. I asked for a refund but was continually ignored ! Do not do business here !
Response from KneeRelieveNov 29, 2021
Hi Jeff, We're sorry for the experience and thank you for bringing this our attention. You are covered by a 90 day money back guarantee. Please allow us to work on your concern. We have sent a request for more information and we'll keep an eye on your response so we can start working it out. Thank you. All the best, Amrelieve
