Vincent M M.
Have'nt received my order
I ordered footpads sometime before Dec 13 and have yet to receive the pads. I was charged on my credit card on Dec 13 for $27.47 and &34.95. Vincent M r McGuire 4916 Center Murray, ut 84107 801-554-8504

KneeRelieve is listed under Salons & Clinics in Middletown.
KneeRelieve (kneerelieve.com) has 187 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Vincent M M.
I ordered footpads sometime before Dec 13 and have yet to receive the pads. I was charged on my credit card on Dec 13 for $27.47 and &34.95. Vincent M r McGuire 4916 Center Murray, ut 84107 801-554-8504
Goran M.
Placed my order on Aug.13. still waiting to receive it. Sent numerous e-mails regarding this all i get is a promisse.Finally i asked for a refund, waiting for a response. GM
Dutch
I purchased 2 of the knee braces for $29.00 and it took forever to receive them from China then I ordered 2 more for the same cost and only received one with no response from customer service. THEN soon after I placed my second order the glue that holds the straps on place gave up the ghost and had to be stitched in place. In my opinion it is cheap Chinees made junk sold by a definite rip off company.
John S.
I got this product through youtube ad. The product is basically useless for me. The material is not good at all. It is one size product. The material is stretched after a few days and the brace slides down after that. It does not help at all
Tina M.
I am unsure if this company is a scam. I ordered my brace on November 4th and haven’t received anything yet. I have spoken to customer service three times and all three times I was given a different story until I contacted UPS which confirmed there was never a delivery ordered placed with them from this company. Could someone please let me know their delivery time frame or if anyone was scammed into buying these? I’m ready to file a BBB complaint.
Scott C.
"one size fits all" is completely inaccurate. Purchased these and they barely even stay on my leg they are completely loose and provide ZERO support. Return policy is a joke - buyer has to pay to return the item which promised "one size fits all" but did not fit? complete and utter joke, stay away from this.
Response from KneeRelieveNov 2, 2020
Hello Scott, We are really sorry for the late reply and inconvenience with the Ultra Knee Elite that you have received. In general our Men's and Women's size are "one size fits all". But we know that there are chances where a Men's size wouldn't fit the Men's size which is why we are offering a hassle-free replacement. We can send you smaller or bigger sizes for FREE. Thank you, Knee Relieve Team
Kenneth M.
I ordered my braces over a month ago and still have not received them. No shipping update since aug18. I am very dissatisfied with the service I have received.
Response from KneeRelieveOct 6, 2020
Hello Kenneth, I am sorry to hear about your problem, but I can assure you that our shipping timeframe is just around 3-12 days. I tried searching your name on our system, but I couldn't find it. If you can kindly email us at [email protected] with your order confirmation, that would be helpful to us to investigate your issue. We would like to sincerely apologize for the inconvenience. Thank you, Knee Relieve Team 💙
Marie I.
Theses braces do NOT fit all. They did NOT fit my knees at 225. So the claim is blatantly FRAUDULENT. Proof once again that if it sounds too good to be true, it probably is. WASTE OF MONEY!
Response from KneeRelieveOct 3, 2020
Hello Marie. Thank you for your feedback, and we are sorry to hear that you are having an issue with our Ultra Knee Elite. Our Knee Sleeves is one-size fits all for men and women. In general, 95% of our customers fits our Women size and Men size, but we also know that there could be a chance that it may not fit a certain leg size. We are sorry for the inconvenience and please be aware that we have a 90-day money-back guarantee we will process a refund for you since you cannot fit into the sleeve that you have received. Love, Knee Relieve Team 💙