Becky Varner S.
I recently reviewed Klinio and gave it…
I recently reviewed Klinio and gave it 1star due to poor Customer Service. I had subscribed and then immediately determined it wasn’t the right membership for me and cancelled. They determined I was entitled to only. 50% refund due to their weird policy. I disputed and further explained the situation. They re-reviewed and decided to refund 100% of my money. My 4star rating is based on revisited Customer Service. I appreciate the reversal but feel I shouldn’t have had to fight for a refund.
Response from KlinioFeb 6, 2023
Dear Becky, thank you very much for updating your review - we are happy to hear that the issue has been solved. Please reach us out in case you have additional questions! Best regards, Emma Klinio team