KlinioReviews of klinio.com

Response from KlinioMay 26, 2025

We're really sorry to hear about this experience. Being charged unexpectedly is understandably upsetting, and we apologize for the confusion. Please reach out to our support team at [email protected] with the details so we can investigate further and try to find a fair resolution. We take feedback like this seriously and want to make things right where possible.

Response from KlinioMay 26, 2025

We're very sorry for the frustrating experience you've had. It could be that you had two subscriptions and only canceled one, which would explain the additional payments. Please, contact us directly at [email protected], so we can investigate your case further and assist you.

Response from KlinioMay 28, 2025

Thank you for your feedback, and we're sorry to hear about the issues that have occurred. Could you please contact us directly at [email protected] with your subscription cancelation confirmation (and the email it was sent to), so we can investigate your case further.

Response from KlinioApr 7, 2025

We're genuinely sorry for the frustration and inconvenience you've experienced. While we do our best to ensure the cancellation process is straightforward, it’s clear that something went wrong in your case—and we understand how upsetting that is. Please know that we do not charge users after cancellation, and we're taking your report seriously to investigate what may have happened. We encourage you to reach out to our support team again with any documentation (such as cancellation confirmation or payment receipts), so we can look into this urgently and do our best to resolve it. Your trust matters, and we’re committed to improving where we’ve fallen short.

Response from KlinioApr 2, 2025

We’re sorry to hear about your experience. Our terms clearly state that the trial period transitions into a paid subscription, and we inform all customers of recurring charges during the checkout process. We understand your frustration and are happy to assist with any concerns you may have regarding your account. Please reach out to our support team for further assistance.

Response from KlinioMar 24, 2025

We’re really sorry to hear about your experience, and we understand your frustration. Our goal is to provide a clear and transparent service, so we apologize for any confusion that led to this situation. Please reach out to us directly at [email protected], and we’ll be happy to look into your billing issue and help resolve it as quickly as possible. We’re committed to making this right for you. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction soon.

Response from KlinioMar 11, 2025

I’m truly sorry to hear about your concerns, and I understand your frustration. It’s never our intention to upset our customers, and I want to assure you that we take such matters seriously. I’d like to offer my sincerest apologies for the situation your mother has encountered. To resolve this, I would encourage you to reach out to our support team directly with the details of your mother’s account. We will investigate the situation and do our best to ensure it is addressed appropriately. We want to make sure that any errors are corrected, and if there’s anything we can do to assist, we are here to help.

Response from KlinioMar 10, 2025

Thank you for sharing your feedback. We sincerely apologize for the frustration and confusion you've experienced. Our intention is never to cause any inconvenience, and we understand how upsetting it can be to feel like you've been charged unfairly. We take all feedback seriously and work hard to address any issues that arise. We would love the opportunity to resolve your concerns directly. If you haven't already, please reach out to our customer support team, and we’ll be happy to assist you with any questions or refund requests. We value your experience and will do everything we can to make it right.