KlinioReviews of klinio.com

3.81,360 reviews
Hospital & Emergency

Klinio

About Klinio

Klinio is a diabetes management platform and app designed specifically for people with prediabetes or diabetes and related issues, such as high blood pressure, high cholesterol or those trying to lose weight in a healthy way.

Klinio (klinio.com) has 1,360 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: klinio.com
Website: klinio.com
Category: Hospital & Emergency
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Klinio reviews

Showing 296 reviews with 1 star · Clear filters

Christine A.
May 19, 2021
I would like to be able to change my…meals
I would like to be able to change my meals with options that would be the same caloric count
Response from KlinioJun 16, 2021
Dear Christine, we are more than sorry to hear that our diabetes management tools were not wholly satisfying. Our support team can help you to change your meal plan or ingredients. Please reach to us out for more personalized help! Our email: [email protected]  We are looking forward to hearing from you.  Best regards, Emma
Michelle
May 18, 2021
Not worth the time or money
You don’t get to see a meal plan until you have paid for it. The plan had ridiculous meals and snacks with long shopping lists and no way to o make substitutions. I specifically said I did not eat a specific good and many of my choices contained it. The snacks are not something you can easily make when you work full time. I will be canceling my subscription. Waste of time and money.
Response from KlinioJun 16, 2021
Dear Michelle, we are more than sorry to hear that our meal plan didn't meet your expectations. In this case, please contact our support team - they will be happy to analyze your case and refund according to our Terms&Conditions. Our email: [email protected] We are looking forward to hearing from you. Best regards, Emma
Lee S.
May 16, 2021
Biggest waste of money ever
Biggest waste of money ever. I don’t understand the app. What I can see is nothing I would buy. It took them a month to even react to my review! Now they want to change the ingredients etc soo they can sucker me into another month NO THANK YOU!
Response from KlinioJun 14, 2021
Dear Lee Smith, we are more than sorry to hear that our diabetes management tools were not wholly satisfying. Our support team can help you to change your meal plan or ingredients. Please reach to us out for more personalized help! Our email: [email protected]   We are looking forward to hearing from you.  Best regards, Emma
Nancy Russell N.
May 14, 2021
I’m sorry I signed up for this plan
I’m sorry I signed up for this plan. The meals are horrible, not family friendly at all. Ingredients are difficult to find, not things I would buy or use at all. Measurements are by ounces only, not cups or teaspoons, tablespoons, etc. Overall a totally worthless diet plan.
Response from KlinioJun 14, 2021
Hello dear Nancy, we are more than sorry to hear that our meal plan didn't meet your expectations. In this case, please contact our support team - they will be happy to analyze your case and refund according to our Terms&Conditions. Our email: [email protected] We are looking forward to hearing from you! Best regards, Emma
Florence V.
May 10, 2021
Comme l’impression de m’être fait…
Comme l’impression de m’être fait avoir... tjrs aucune nouvelle ni de mon programme ni du service après vente ni de mon remboursement.. inadmissible
Response from KlinioMay 11, 2021
Bonjour, Florence! Merci de nous avoir fait savoir que vous rencontrez des difficultés pour trouver votre plan. Veuillez vérifier votre dossier spam / courrier indésirable, et si vous ne pouvez pas trouver votre plan là-bas, veuillez contacter notre équipe d'assistance - ils se feront un plaisir de vous aider! Notre email: [email protected] Nous sommes impatients de vous entendre! Meilleures salutations, Emma MyDiabetes.diet
Rita C.
May 8, 2021
Due to my mom being placed on hospice i…
Due to my mom being placed on hospice i haven't been able to do the meal plan or follow through on this program.
Response from KlinioMay 11, 2021
Hello Rita, we are more than sorry to hear that your mother has been placed on hospice. Hope you stay strong! In regards of our product usage, please contact our support team - they will be more than happy to help you learn how to stick to the meal plan and how to start. Our email: [email protected] We are looking forward to hearing from you! Best regards, Emma
Rachelle E.
May 5, 2021
I am working with Bradley from customer…
I am working with Bradley from customer service but have not heard from him in quite some time. I am trying to get a refund back.
Response from KlinioMay 7, 2021
Hello dear Rachelle, we are sorry to hear that you decided to request a refund. We always refund according to our Terms&Conditions, so Bradley will come back to you as soon as possible! Hope you have a lovely day and please let us know if there's anything else! Best regards, Emma
Marcus B.
May 4, 2021
Horrible Customer Service
Difficult to cancel and they will not return your money even if you are mistakenly charged. I signed up for the trial membership and used the site for about 5 minutes. Determined that it wasn't for me and attempted to cancel. Apparently I didn't reach out to the correct email address so they charged me $66 a year later and basically told me I was screwed when I reached out to them. Shady business practices and they don't care about your needs as a person, they only care about your money. UPDATE: I did contact the Support Team and they did nothing for me. I filed a complaint with PayPal and we'll see if we can get this fixed that way.
Response from KlinioMay 11, 2021
Hello dear Marcus, thank you for sharing your concerns. In this case, it would be great if you contact our support team - they will be happy to analyze your case and refund according to our Terms&Conditions. Our email: [email protected] We are looking forward to hearing from you and solving this as soon as possible! Best regards, Emma

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More in Hospital & Emergency

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I would like to be able to change my…meals

Not worth the time or money

Biggest waste of money ever

I’m sorry I signed up for this plan

Comme l’impression de m’être fait…

Due to my mom being placed on hospice i…

I am working with Bradley from customer…

Horrible Customer Service