KlinioReviews of klinio.com

3.81,360 reviews
Hospital & Emergency

Klinio

About Klinio

Klinio is a diabetes management platform and app designed specifically for people with prediabetes or diabetes and related issues, such as high blood pressure, high cholesterol or those trying to lose weight in a healthy way.

Klinio (klinio.com) has 1,360 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: klinio.com
Website: klinio.com
Category: Hospital & Emergency
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Klinio reviews

Showing 296 reviews with 1 star · Clear filters

Anne Y.
Jun 30, 2021
SCAM
I couldn't agree more with the comment "This is a Scam" I cancelled this within a day after a relative signed me up for it which should qualify for a full refund as I never downloaded the app nor used any of their "service". They drug their feet on responding and sent a response that was as clear as mud. They now refuse to honor the cancellation and I am stuck with a charge for nothing received.
Response from KlinioJul 2, 2021
Hello dear Anne, we are more than sorry to hear that you had to experience this. We always refund according to our Terms&Conditions, so if you still have some questions, please reach out to our support team again - they will be happy to explain how everything works. Our email: [email protected] We are looking forward to hearing from you and solving this! Best regards, Emma Klinio team
Ghislaine B.
Jun 21, 2021
Menus débiles fait pour les américains…
Menus débiles fait pour les américains rien a voir avec notre alimentation. JE DEMANDE ME REMNOURSEMENT c'est une ESCROQUERIE
Response from KlinioJun 23, 2021
Bonjour chère Ghislaine, nous sommes plus que désolés d'apprendre que notre plan de repas n'a pas répondu à vos attentes. Dans ce cas, veuillez contacter notre équipe d'assistance - ils se feront un plaisir d'analyser votre cas et de vous rembourser conformément à nos conditions générales. Notre e-mail : [email protected] Nous sommes impatients de vous entendre. Bien cordialement, Emma
Martha C L.
Jun 17, 2021
looks great BUT ISN'T practical, NO Refund to be had
The Klineo app looks great, but the recipes are fiddly and unrealistic with ingredients that can be hard to source unless you live in a major metropolitan area (I'm in a rural town). The NO Refund policy that is hidden in the find print is a real bummer if you prepay to get the best savings on the app. I'm out the cost with nothing to show for it.
Response from KlinioJun 18, 2021
Hello dear Martha, we are more than sorry to hear that our meal plan didn't meet your expectations. In this case, please contact our support team - they will be happy to analyze your case and refund according to our Terms&Conditions. Our email: [email protected] We are looking forward to hearing from you. Best regards, Emma
Ronald S.
Jun 8, 2021
Waste of money
I thought this app would help but I never receive anything When I asked for my money back I was told no it had gone over the time. Then surprise surprise I received a menu after I complained. It is not helpful at all. AVOID this company.
Response from KlinioJun 11, 2021
Hello dear Ronald, thank you very much for sharing that you had some technical issues. Our meal plans are always being delivered to the email within 24 hours from the initial purchase, but sometimes end up in spam or junk folder. We are glad to hear that our support team managed to solve this and please do not hesitate to contact us again if you have any questions or concerns. Our email: [email protected] Best regards, Emma
Euphamiea L.
Jun 1, 2021
The meals are unrealistic.
The meals are unrealistic.. nothing normal all weird hard to find ingredients over half I have never heard of..
Response from KlinioJun 14, 2021
Hello dear Euphamiea, we are more than sorry to hear that our diabetes management tools were not wholly satisfying. Our support team can help you to change your meal plan or ingredients. Please reach to us out for more personalized help! Our email: [email protected]  We are looking forward to hearing from you.  Best regards, Emma
Lynne
May 30, 2021
Very complicated
I was looking for an easy diet to follow to help lower my diabetic levels. I paid £60 which was a special offer...it then went on to do further offers which I declined and with all the cross selling regretted signing up. I requested a refund but was told I could only have a 50% refund which they gave me. I requested again a full refund but they kept saying their policy was only half. I have tried the app and the diet and it is very Americanised with unknown ingredients. Also if you want to create your own meal trying to get the app to recognise uk ingredients is really difficult. I requested again a FULL refund but they declined saying I'm now out of the 14 day period. Very very disappointed and feel conned....dont use.
Response from KlinioJun 14, 2021
Hello dear Lynne, we are more than sorry to hear that our diabetes management tools were not wholly satisfying and you had some difficulties with the refund. Our support team would love to analyze your case again and explain what exactly happened. Please reach to us out for more personalized help! Our email: [email protected]   We are looking forward to hearing from you.   Best regards, Emma
Leslie
May 27, 2021
I found it very difficult to follow…
I found it very difficult to follow meal plan as I work 12 hour shifts, meals unappealing particularly when working 12 hour nights. Not easy to replace meals on the app. I have another app which is far more user friendlly.
Response from KlinioJun 14, 2021
Hello dear Leslie, we are more than sorry to hear that our meal plan didn't meet your expectations. In this case, please contact our support team - they will be happy to analyze your case and refund according to our Terms&Conditions. Our email: [email protected] We are looking forward to hearing from you. Best regards, Emma
Bonnie
May 26, 2021
Meals are way too complicated
Meals are way too complicated and use food I don't eat. Also coach never answers my questions.
Response from KlinioJun 14, 2021
Dear Bonnie, we are more than sorry to hear that our diabetes management tools were not wholly satisfying. Our support team can help you to change your meal plan or ingredients. Please reach to us out for more personalized help! Our email: [email protected]  We are looking forward to hearing from you.  Best regards, Emma

KlinioReviews of klinio.com

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Klinio reviews

SCAM

Menus débiles fait pour les américains…

looks great BUT ISN'T practical, NO Refund to be had

Waste of money

The meals are unrealistic.

Very complicated

I found it very difficult to follow…

Meals are way too complicated

About Klinio

About these reviews

More in Hospital & Emergency

The Rewrite

NUFORM

Freya Meds

Chris Lane Fitness

Klinio reviews

SCAM

Menus débiles fait pour les américains…

looks great BUT ISN'T practical, NO Refund to be had

Waste of money

The meals are unrealistic.

Very complicated

I found it very difficult to follow…

Meals are way too complicated