KlinioReviews of klinio.com

I got charged $67 and never received anything. I’ll be call g tomorrow to cancel and get a refund.

I signed up for Klinio because it was supposed to offer planned meals. Once I was in the "cart" to pay they tried to up-sell me more times than I counted (4-6). You could not move thru without declining each offer and then there was another....I finally pay and immediately discover, one of those upsells was the product I thought was coming with the cost of the 90 day trial. I asked IMMEDIATELY for a refund and was told that would only be provided if I found fault with the service. NEVER again. My next complaint will be to Facebook.

Ho annullato due ore dopo l'acquisto annuale mi è arrivata una mail dicendo che rimborsano il 50%. Ho avviato reclamo tramite PayPal che si è concluso a favore del venditore e ho scoperto che Klinio non aderisce e non adotta la clausola del soddisfatti o rimborsati, per cui ho perso tutto. Due ore di utilizzo e 53 euro per una procedura web di difficile consultazione mi sembra una truffa legalizzata. Non fidatevi sono degli emeriti truffatori. Pessima esperienza da parte mia ... Sconsigliato al massimo

Kilno has refunded my money as a result of the post below. No trail offer. Keep your money! The app is crap. Time consuming and not user friendly. Very disappointing. The meal plans are nothing special. If you want to substitute foods its almost impossible to track accurately. I canceled and requested a refund after the 14 day timeline. They did not refund. We fund the crappy and redundant meal plans. Nothing custom here folks just a money grab and an expensive one at that.

Klinio did not work for me and they refused to refund me my money after they auto renewed me. Because the app had changed from MyDiabetes to Klinio I mistakenly assumed the auto renewal would not happen. Without notifying me they renewed my subscription on auto renew. When I saw the amount go through my credit card I contacted them to cancel my subscription. They refused since they have a "strict 14 day policy". I suggested that if they want to rely on that policy they should notify their customers of the upcoming renewal, but they don't!! And they don't refund you 14 days after the renewal goes through even when you don't even use their services. TERRIBLE CUSTOMER SERVICE!!! While your reply makes it seem that you want to be helpful and resolve this matter the solution is easy - refund me! You can see that I have not used your service for months and months. That is because it was not useful to me, so if you believe in Customer Service you will acknowledge that for me your product was not useful and you will refund me my money. Why would you want to keep someone's money when you have been advised that your product is not valuable to them as soon as they learned of the auto renewal? Why would you refuse to refund them if you are truly committed to Customer Service? This 14 day policy of no refunds, combined with NOT providing notice of the renewal is a userous policy and not consistent with your reply that suggests that you want to solve the problem and provide good customer service. Refund me my money and then you can claim that you are truly interested in resolving the issue!

DO NOT SUBSCRIBE!!! READ ALL FINE PRINT. RIP OFF IF YOU CANCEL.. I cancelled the same day I subscribed not realizing all expectations would not be covered without paying more. They will only reimburse me 50% of cost because they claim they only reimburse if product, or services prove faulty... Bad business..

I purchased a subscription and used the app a little. I canceled my subscription long before my renewal, yet I was charged $67 for a renewal. I sent emails requesting a refund immediately after they billed my credit card. They finally offered my a 50% refund. Bottom line, they stole $33.50 from me. There’s no way to contact anyone by phone and nearly impossible to get an email answered. In my opinion, they are thieves. BUYER BEWARE I DO NOT RECOMMEND YOU GIVE THEM YOUR CREDIT CARD NUMBER. THEY WILL CHARGE YOUR CARD EVEN IF YOU CANCEL.

I signed up for app. didn't load so I cancelled and sent email within 15 minutes. I was then told I could only get 50% refund...why? I didn't use app for 6 months! this is a scam, co is not even US based! don't believe these reviews. I have told my cc company to not pay for service not rendered!! you are scanmers. refund my $! your terms and conditions are bogus! trust pilot know this company is bogus...they are not in US and when you sign up for app keep asking if you want to but more...then when you cancel in a matter of minutes for services not rendered they refuse full refund. REFUND MY MONEY OR CC WILL REFUND...YOU ARE SCAMMERS. I WILL LEAVE REVIEWS ON EVERY PLATFORM TO WARN PEOPLE.