Maria M.
Beware of the auto-renew subscription
I recently purchased a one month diet plan from klinio. The diets were not workable as the menu items had to be purchased for each meal and therefore I couldn't use the suggested plan. I ended up with my own meal plans and checking my calories and other stats based on individual servings. I deliberately chose a 1-month plan for trial but Klinio charged me for auto - renew when I didn't apply for auto renew. In addition, the auto renew monthly costs were more than double the initial 1-month payment plan I started off with. Klinio has refused to refund the following month auto - renew charges and claims a 14-d limit on the subscription. This fraudulent.
Response from KlinioNov 20, 2024
Thank you for sharing your experience. Please note that in order for the subscription to not automatically renew, it needs to be canceled before the expiration date. Please reach out directly to our customer support team with the details of your situation so we can investigate it further. We’ll make sure to address the auto-renewal issue and refund where applicable.




