Francois D.
Badly insulated thermos
I ve an insulated thermos Klean Kanteen. At the beginning it seemed better but two monthes later, it barely keeps heat for one hour. I am disappointed compared to much cheaper product.
Insulated water bottles, mugs, cups, tumblers, growlers, food containers and steel straws. High-quality, durable, reusable stainless steel solutions since 2002.
Klean Kanteen (kleankanteen.com) has 72 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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72 approved reviews, newest moderated first
Francois D.
I ve an insulated thermos Klean Kanteen. At the beginning it seemed better but two monthes later, it barely keeps heat for one hour. I am disappointed compared to much cheaper product.
James
I would be quite hard to design / manufacture a worse thermos flask than this one. (Sorry!) It leaks and more than once has filled my bag with coffee. It also blocks easily, so that nothing comes / the coffee is suddenly released and goes all over you. I would guess some combination of failed design, a lack of proper test and quality assurance.
Aileen M.
Bought an Insulated TKWide Bottle and Kid Classic Sport Bottle. Was assured via email that the kid classic sports bottle came with a soft spout (my son is young and I was worried about the hard spout on his teeth). It did not and while they replaced it with another one it still wasn’t really suitable. I’m sure he’s going to be able to use it at some point, but it might not be for years. On top of that the insulated bottle leaked. In fact, it not only leaks, opening it sends a cascade of whatever was inside the straw onto whoever is unlucky enough to be standing nearby. Considering the products aren’t really cheap, it wasn’t really good enough.
Dean M.
I bought my son a bottle from their website and it broke within a month so he couldn't use it as the straw spout ripped. I contacted the company in regards to getting a replacement or a refund and have had no communication in return, this was over a month a go.
Gwen
In het begin erg tevreden met zowel de klassieke als de TK Wide fles. Helaas begonnen na een jaar het rietje (TK Wide) en het rubberen ringetje (klassieke fles) te schimmelen, ondanks goed schoonmaken. Losse onderdelen zijn alleen via de website te koop voor 1 à 2 euro, maar je betaalt 5,95 euro verzendkosten. Totaal uit verhouding. Klantenservice biedt geen oplossing. In Nederland zijn onderdelen niet los verkrijgbaar. Jammer van de kwaliteit op lange termijn en dat klantenservice niets doet over de schimmel.
Anna L.
Har en mattermos från klean kanteen som aldrig har hållit värmen ens ett par timmar. Jag misstänkte att något var fel med mitt exemplar. Kundservice var helt ointresserade av att produkten jag köpt var helt oanvändbar, utan sa bara att de aldrig hade haft några klagomål på den produkten tidigare. Väljer fortsättningsvis andra märken.
Sebastian V.
Ich wollte drei Flaschen zurückschicken, weil ich keine Flaschen gebrauchen kann, die ständig auslaufen. Dreimal habe ich per Mail nach einem Retourenschein gefragt, es wurde zwar geantwortet, aber meine Bitte stets ignoriert. Also hab ich die drei Teile ohne Retourenschein zurückgeschickt, fristgerecht und mit einer kleinen Erklärung beiliegend meinerseits, warum ich keinen Retourenschein verwenden konnte. Heute kommt einfach ein Karton mit den drei Flaschen zurück, zusätzlich mit einer ausgedruckten E-Mail, die ich damals schon als Antwort von der Firma erhalten hatte: Sorry, dass du nicht zufrieden bist, aber du kannst ja noch zusätzliche Verschlüsse in unserem Shop bestellen, dann laufen die Flaschen auch nicht mehr aus. Hab noch nie so ein unprofessionelles Unternehmen gesehen, das riecht echt stark nach Betrug. Finger weg!!
Bupa D.
Poor quality expensive product . A large travel coffee mug that leaked and only had a lid that opened in half to sip coffee Spills everywhere!! Customer service useless and rude. Adamant all LOVED by customers when they EVENTUALLY responded to criticism . No solutions