KITHReviews of kith.com

Response from KITHApr 30, 2026

We’re sorry to hear about your experience. Unfortunately, we’re unable to locate any order matching the details provided, and we haven’t received any email inquiries regarding this issue. We’d really like to help investigate this further - please reach out to [email protected] with any additional details so we can look into this and assist you directly.

Response from KITHApr 9, 2026

Thank you for sharing your feedback, we are so sorry to hear that the sizing of your order didn't meet your expectations. We do provide size charts on our product pages to help guide sizing decisions, and based on our review, we don’t see an indication that the item was mis-sized. If you’d like, please feel free to reach out to our customer service team directly so we can take a closer look and assist further.

Response from KITHMar 30, 2026

We’re sorry to hear about your experience and appreciate your feedback. We understand how frustrating delays and limited communication can be, especially with high-demand releases. We’re always working to improve transparency and the overall experience. If you’d like us to review this further, please reach out to our support team directly.

Response from KITHMar 19, 2026

We’re sorry to hear about your experience and understand your frustration. Once a return is received at our facility, refunds are typically processed within 7 business days. In some cases, timing may be affected by factors outside of our control, and we truly apologize for any delay. After reviewing your order, we can confirm that your refund has now been issued. Please allow a few additional business days for the funds to appear in your account, depending on your payment provider. We appreciate your patience and apologize for any inconvenience caused.

Response from KITHMar 13, 2026

Thank you for sharing your feedback, we’re sorry to hear that the return policy for this item was missed. Items that are marked Final Sale are always noted directly on the product page prior to purchase, and that designation does not change between the time of purchase and the return process. If you still have questions or need assistance with anything else, please feel free to reach out to our customer service team and we’d be happy to help however we can.

Response from KITHMar 2, 2026

We’re very sorry to hear about your experience, especially during the holidays. Based on what you’ve described, this appears to be a carrier-related issue with FedEx, and we would absolutely want to investigate that further on our end. While we’re unable to identify your order from this review alone, please reach out to our Customer Care team with your order details so we can look into this and work toward a resolution.

Response from KITHFeb 13, 2026

We’re truly sorry to hear about your experience and understand how frustrating this must feel. Your support ticket is still actively being reviewed, and we want to reassure you that this matter has not been closed yet. Our team is committed to resolving this properly and working toward getting you the correct size you originally ordered. A member of our team will be following up with you directly to continue assisting and provide next steps. We appreciate your patience while we work to make this right.

Response from KITHFeb 4, 2026

Thanks for providing your feedback, we apologize for any confusion as we offer free returns for items fulfilled incorrectly. One of our agents will follow up on your ongoing ticket! We appreciate your understanding in this matter.