KITHReviews of kith.com

Awful website and they fail to improve it. I’ve tried many times ordering from Kith for hype releases and they completely fail to maintain their website. As long as they make their money, they do not care about bots and who gets what they sell. They continue to use Global E checkout and it regularly fails. Then when you do check out, they cancel. AVOID LIKE THE PLAGUE.

Scam used my debit card for they purchase, I tried to contact with KITH several time about this fraud purchase. All they care about their purchase not about their customers. They don’t even reply properly about the issue. I feel they are also involved with the scams.

visite chez Kith. bel hotel particulier , personnel sympa pro je sais pas !! par contre une honte pour un tel établissement d avoir des toilettes degueulasses chez MC DO c'est plus propre !y a t il un responsable dans cet établissement pour controler on se le demande ....

I recently ordered a pair of my high school favorites….. low cut uptown with gum sole….. to my surprise, the edging was so bad, my daughter should have painted the lines….. she is awesome! Like the quality me and my buddy Calvano would expect, yet….. unexpected…… (Aesop Rock) as he would say…. Very disappointed!!!!!

Service client inexistant, une honte.

I received an order of mens pants that I never ordered and did not pay for. I believe its a "brushing scam" where the company sends out items and then posts its own review using your details to make themselves seem more legitimate. I contacted customer service and they originally said they could not prevent the order from being posted as it had already shipped. I've now tried to arrange a return given I have no use for size 30 mens pants and the "Order number is not recognised" by their international returns page. I have emailed their customer service email address to see if they will be able to arrange the return but given other reviews I've seen on this page, I am not anticipating a useful response. The scam has been reported to the ACCC.

Be very careful that its going to cost you a lot to return a product! When you buy a product the return policy doesn't state that you actually have to pay an extra 10€ to ship your product back, on top of the original 10€ shipping cost. So it actually costs you 20€ if you're not satisfied with a product and have to return it. I sent a complain to the customer service about this, since it wasn't possible to be aware of this cost during the buying process and I was fooled on the conditions of the transaction. I didn't get any reply from them La politique de retour ne stipule pas au moment de l'achat qu'il faut payer 10€ supplémentaires pour retourner un article, en plus des 10€ de livraison initiale non remboursés. Cela coûte donc 20€ pour retourner un article si celui-ci ne convient pas! Cela n'est pas annoncé durant le processus d'achat, j'ai été trompé sur les conditions générales. J'ai envoyé une plainte au service client pour demander la prise en charge du retour, sans avoir reçu de réponse de leur part

First of all, I would like to point out that this is the first time that I have used this platform to express my dissatisfaction following an online purchase. Indeed, I am a regular at online stores and I have never, to date, been confronted with such contempt from customer service. Ronnie Fieg, a well-known figure in the world of streetwear, who inspires confidence, is the head of the KITH stores. This renowned, luxury-oriented boutique specializes in the sale of streetwear clothing. As a result, we are entitled to expect customer service that matches the image of the founder: Professional, concerned, commercial. But the reality is quite different. Customer service can be validly described as poor. This is only done via email or twitter, no way to contact them by phone. Is this a coincidence or already a sign of a hidden desire to flee the settlement of a dispute? I personally wonder... Having no other choice, they must be contacted by email or Twitter. And there prepare to be totally ignored, neglected. If you are lucky enough to have an answer; either it will not respond to your request or it will be an automatic response. In other words, you find yourself trapped in a situation without customer service showing the slightest desire to satisfy you. This attitude towards customers is completely outrageous and disrespectful. This is by far the worst customer service I have encountered. Just look at the number of negative reviews on this platform… Unfortunately I had not consulted it before placing an order on their site. I therefore recommend that you avoid this online shop which gives off a professional image when in reality it is not