KITHReviews of kith.com

Order number: #50006124680 Kith x MSG x New Balance 990v6. Shoe was horribly burnt on the tongue. Since it was a collab, all they can do was refund and an unsincere apology thru email. Refund that I haven’t got yet. No compensations for winning the draw. As in zero. Just apologies. Highly dissatisfied and disappointed. Here’s what they said in the email: Rest assured that your satisfaction is our top priority, and we are here to assist you with any questions or concerns that you may have. Please let us know. We're here to help. I was like: Wow. They’re good with words and apologies but can’t really help customers. I was thinking their QC was either lazy or nonexistent. You really think the customer was satisfied and how can it be your top priority if there’s no compensation for a draw that’s won. Highly dissatisfied and disappointed. Highly, overly unfair for the customer affected. Lost my love, affection and loyalty towards their brand. Considering other brands now.

I have had the worst experience on this site, I bought a product, But I did not receive anything in the address that I gave them, They made me think that there was something wrong with the product, But I did not get any response from them or any cooperation to find out what happened to the product I purchased. Indeed, this is the worst site you can buy from. I lost my trust in him.

Kith ordered a new release Knicks product from Kith just when it launched. Very good delivery time, but I needed an exchange. Kith customer service refused to help. Told me the item was a final sale item. Unreal, the item hasn't been available for 48 hours. I would never order from them again, crazy

Absolutely shocking service. I ordered an item that packaged like a used item and poor quality. I have since returned the item using the DHL service. Up until this point DHL are awaiting clearance from KITH eu and they have not activated this for refund. Now - KITH seem to have trouble with replying to emails, chat bots and Twitter. I cannot get any help to figure out where this process is up to for my full refund. They still have my money and it’s impossible to get in touch for clarification and updates about this return (that was returned/posted using the kith return process label and within a few hours of delivery) It’s a shocking experience. They need to install a phone line or update the communications UX, because it’s an awful experience and there is little help. This was an expensive item. And I feel like I’ve been robbed.

I've been waiting for 4 weeks now and they won't ship my order / cancel it. I have already written 5 email and they just ignore me.

Merci pour vos avis j'ai annulé ma commande après avoir vue 75 % sur 💯 davis négatif sur kith

I got sent the wrong item on a once off pair of shoes that took over 6 months to come and best they could offer me was a refund

I placed an order on UGG website, and my bank statement says €195 went to kith when I didn’t even order from them. I’m not sure if it was a fake website but I’m confused as to how kith got my money