KITHReviews of kith.com

Great service

Kith absolutely blew me away with their customer service! I noticed a small defect in one of the pieces I ordered and reached out expecting the usual long wait and back-and-forth. To my surprise, their team replied almost instantly and handled everything with such care and professionalism. Not only did they process my concern quickly, but they also gave me my money back without any hassle whatsoever. It’s rare these days to find a brand that stands so firmly behind their products and values their customers the way Kith does. The entire experience left me feeling like I was truly taken care of. On top of their incredible designs and quality clothing, the peace of mind knowing their customer service is this outstanding makes me want to shop with them again and again. Kith is truly next level — stylish, premium, and customer-first. Couldn’t recommend them more!

It was easy smooth and successful. Thank you.

After I order two pairs and one pair was not available, they canceled my order so I can order two pairs again so I don't need to pay two times shipments .

I’ve always enjoyed the exclusive sneakers then started buying Kith clothing and have really clicked with the style, colors and textiles, I live in Puerto Rico and had problems with very slow shipping 24-28 days on average, and after a couple email complains and then speaking to a very nice girl manages from the NY main store, I saw my packages began to arrive via another carrier and much faster, this is the customer service we love, can’t wait to be back in NYC to see the newly remodeled store, keep up the great work, also… shout out to the manager she’s always helped me out, can’t remember her name, she’s Latina, lovely also helped me out another ocation I bought too much stuff and knew it wasn’t gonna fit on my flight back, she offered shipped my purchase back to me in PR! Even though the computer wasn’t letting her being PR. So nice when you get the extra mile

Great service after i got the wrong article send to me. They arranged a return for me and got all what i paid back.

Fast and helpful service. They quickly understood my problem and handled accordingly. I only needed to provide a few pictures and some information.

The king of online retail stores!