Kitchen OasisReviews of kitchenoasis.com

Ordered a hard to find light I had been searching for. I knew I was going to have to be patient on the order. Was pleasantly surprised when it came earlier than expected. Good communication. Great price. Quick shipping once in stock. Thank you!

Easy order/quick shipping/no issue on delivery!

My purchase was delivered in a timely fashion and arrived in what appears to be perfect condition. I love my purchase and would buy from Kitchen Oasis again.

Product availability, next day delivery

I bought the Bertazzoni KT hood and needed their hood extension for 10-foot ceilings. I started with local dealer I bought hood from. It was a backorder that might take weeks to arrive. I went to 7 online sources. Five said they wouldn't ship out of state (why be online?). One said they would check and call back, which they never did. KITCHEN OASIS took my order. The next day (Saturday) they emailed to say they couldn't place order, but would check their third-tier sources. Five days later the order processed and hood extension arrived May 28 In perfect condition. Best part, they also had the lowest price. I would use them again. This what taking care of your customer is all about.

Kitchen Oasis was very communicative while I waited for my order. I never had to reach out for an update, they were proactive!

First, the item was shipped to the wrong address. This happens but it is a big annoyance after waiting SO VERY long for shipping. Then after opening the package, I am let down to discover that the beautiful blue faucet described online as "luminous thin-film ceramic" is actuallly a matt dark blue. I had to make multiple emails and calls to request an exhange/return. I am still waiting to get a resolution on this almost $700 faucet. I wish I could report a better experience after KitchenOasis asked me at least 4 times to review them. Hopefully this will turn out well.

The initial phone contact with representative was informative and constructive. The pricing was very good compared to competitors. The products were delivered in great condition and as stated on website. Only issue was delayed delivery. We had to re-schedule installation due arrival three weeks later than promised.