Kitchen OasisReviews of kitchenoasis.com

First, the item was shipped to the wrong address. This happens but it is a big annoyance after waiting SO VERY long for shipping. Then after opening the package, I am let down to discover that the beautiful blue faucet described online as "luminous thin-film ceramic" is actuallly a matt dark blue. I had to make multiple emails and calls to request an exhange/return. I am still waiting to get a resolution on this almost $700 faucet. I wish I could report a better experience after KitchenOasis asked me at least 4 times to review them. Hopefully this will turn out well.

I ordered a range hood that they "had in stock". I paid for it and waited a couple of weeks, then for an email saying they had to back order it. Then they charged me a couple more hundred dollars for shipping because the range hood had to come from the factory. Then I waited another few weeks. And a couple more. Then I emailed and didn't get a response. 3 times. Then I called and the lady told me it would be a couple more weeks and they would email me when it was on the way. They never emailed. I paid close to $2k for this thing and couldn't get a response from anyone about how long it was going to take to get to my house. I thought I got scammed, then I've day, it shows up. The only reason I have them 2 stars is because I didn't get scammed.

Order was fulfilled. Product did not fit our sink. Tried numerous avenues inquiring how to return. No response.