Robert G.
Spot on and very much water proof
Spot on and very much water proof
Response from KITBRIXJul 22, 2024
Thank you so much for your feedback, we appreciate it!

KitBrix. One Bag for All Sports. Organise and Protect.
KITBRIX (kitbrix.com) has 236 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Robert G.
Spot on and very much water proof
Response from KITBRIXJul 22, 2024
Thank you so much for your feedback, we appreciate it!
Alan
Total disappointment. Bought on recommendation of British cycling. This thing can’t take helmet shoes and the rest of the kit. I would tell others to avoid and buy something else
Response from KITBRIXJul 22, 2024
Hi Alan, we are sorry to hear that you are disappointed with the KitBrix bag. As a team that includes a few cyclists, we have been able to fit large sized cycling shoes, a helmet, 2 x bibs, 2 x jerseys, socks, glasses and a cycling computer into the Hero bag, with room for more, for trips overseas, and have demonstrated this on our socials. If we can ask what kit you are having trouble fitting into the bag, we would be happy to help.
Cam B.
I had ordered a poncho but in the wrong size on a weekend. I contacted customer services but to keep the orders timely they get dispatched straight from the warehouse on non business days. I got an email Monday giving me instructions on how to get this replaced and a correct sized order was sent out as soon as I had informed royal mail. Excellent customer services. Extremely efficient and no fuss. Thoroughly recommend this company. And the quality of the bags etc are superb.
Response from KITBRIXJul 22, 2024
Thank you so much for your kind review. We are pleased to hear that your order was sorted quickly, and that you love your KitBrix gear!
Jeremy P.
The tote bag we ordered was delivered promptly and was packed well. My wife loves it. The blue colour looks good. The protective base is a great innovation. No more soggy bag bottom
Response from KITBRIXJun 24, 2024
Thank you so much for your kind review, we hope you love using your new ToteBrix!
Sarah
I had seen this when it first came out, wanted one but I really do have enough bags already! Then they released it in blue, and I couldn’t resist any more. I love it! Plenty of room and the robust base is perfect!
Response from KITBRIXJun 24, 2024
We are so pleased you couldn't resist and ordered the Blue ToteBrix!! Thank you for your kind review!
Jon D.
Great product, great service and quick delivery
Response from KITBRIXJun 14, 2024
Thank you so much for your kind review!
Mrs B.
Great products. Unique & colourful. Well put together & practical. Chatted with them at shows & they're friendly & helpful too without being pushy.
Response from KITBRIXMay 21, 2024
Thank you so much for your kind review, we are so glad to hear you like our products.
Thimo D.
I purchased a Kitbrix bag via Amazon two years ago for my daily crossfit routine, and it has been my faithful companion ever since. Recently, however, the zipper on the bag gave out, causing me some concern. Thankfully, the exceptional customer service at Kitbrix quickly turned my worry into satisfaction. Upon reaching out to them and providing some necessary details, I was pleasantly surprised by the prompt and friendly assistance I received. The customer service representative was attentive, understanding, and efficient in handling my issue. Without hesitation, they arranged for a replacement bag to be sent to me. Receiving the new bag was a delight, and I couldn't be happier with the outcome. Not only did Kitbrix resolve my problem swiftly, but they also did so with a level of care and professionalism that exceeded my expectations. I highly recommend Kitbrix to anyone in search of quality products backed by exceptional customer service. Thank you, Kitbrix, for your outstanding support and for standing behind your products. You've earned a loyal customer in me.
Response from KITBRIXApr 29, 2024
Thank you so much for your kind review. We are delighted to hear that you love your KitBrix bag, and that your issue was dealt with promptly and with a positive outcome!